Sr. Travel Consultant
2 days ago
Sr. Travel Consultant
Location: InfoPark,Kochi, Kerala
Education: Graduation Mandatory (Hospitality / Travel background preferred)
Experience: Minimum 2 years of experience in the International Travel Industry.
Salary: ₹25,000 - ₹30,000 per month(Based on previous exp and package)
Requirement : Excellent Communication Skill is mandatory.
Work Timing: Rotational Night Shift
Job Summary:
We are looking for a proactive and detail-oriented Senior Travel Consultant to manage travel systems and ensure smooth booking operations. Ideal candidates should have prior experience with GDS platforms, PMS systems, and excellent communication skills.
Requirements:
- Graduation (Bachelor's Degree)
- Fluency in spoken and written English
- Experience with Travel Systems (Opera, Online B2B portals)
- Familiarity with GDS (Galileo, Amadeus, Nuflight) and PMS , Prologic)
- Strong IT skills: Windows management, networking, printer setup, troubleshooting
- Proficiency in MS Office
- CRM knowledge is a plus
Responsibilities:
- Handle domestic and international reservation requests for hotels, flights, and packages.
- Manage group bookings, corporate reservations, and VIP clients efficiently.
- Ensure accurate booking confirmations, amendments, and cancellations.
- Respond to customer queries through calls, emails, and chat with professionalism.
- Coordinate with travel partners, vendors, and suppliers to secure best deals.
- Upsell additional services such as insurance, transport, and upgrades.
- Maintain updated knowledge of travel products, policies, and reservation systems (Amadeus, Galileo, Sabre, or other GDS).
- Mentor and guide junior reservation executives when required
Job Type: Full-time
Pay: ₹25, ₹30,000.00 per month
Benefits:
- Commuter assistance
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