Software Engineer I

Description
The Position

We are seeking a seasoned engineer with a passion for changing the way millions of people save energy. The primary focus of this role will be to support the EV Account Management and Operations Teams. Responsible for triaging and responding to client tickets revolving around Program Enrollment, Data Collection, and analyzing reports collected through Uplight's EV Data Aggregation Program. The Associate will work closely with various stakeholders, including the utility client and the Uplight Engineering and Account Management Teams. The role requires analytical skills, proficiency in data management and visualization, and an understanding of the EV industry and associated metrics.

We Expect Our Team Members To

• Act with integrity, even when it's hard
• Always stay curious and ready to learn
• Work to meaningful outcomes, mindful of each step
• Operate as a unified team, made stronger by uniqueness

• Basic Qualifications:

• Ability to work independently; self-motivated.

• Ability to communicate effectively to clients on a regular basis through all methods of communication.

• Data Analysis and Management:

• Analyze, organize, and manage collected data related to EV charging; including offline/online devices, charging sessions, and customer behavior.

• Collaborate with internal teams and utility partners to ensure data integrity, consistency, and accuracy.
• Develop reports, and visualizations to effectively communicate findings to stakeholders, and aid in the development of integral, client-facing, program tools and dashboards.
• Perform statistical analysis and modeling of EV charging data to identify trends, patterns, and insights.
• Critical Thinking
• Work with internal Teams & partners to find solutions for issues that arise through the analytics of data.
• Help refine client ticket resolution processes.
• Support the development of strategies for expanding and optimizing EV programs/products based on data-driven insights.

Required Qualifications

• Bachelor's degree in a relevant field (e.g., Data Science, Statistics, Engineering).
• 0 to 1 year of experience in data analyst / analyst roles.
• Strong analytical skills, with a focus on quantitative data analysis.
• Proficiency in data manipulation and analysis tools (e.g. SQL, excel)
• Familiarity with utility operations, grid management, and energy industry trends.
• Ability to work independently, manage multiple tasks, and meet deadlines

Why Join Uplight in Leading the Fight Against Climate Change?

At Uplight, We're Not Just Offering a Job – We're Offering a Chance To Be Part Of The Solution To One Of The World's Biggest Challenges. As a Certified B Corporation, We're Deeply Committed To Both Social And Environmental Responsibility. Here's Why You Should Join Our Team Of Passionate Uplighters

• Make a Meaningful Impact: Your work directly impacts our mission of decarbonization and building a more sustainable future.
• Grow Your Career: We offer ample advancement opportunities, robust learning and development programs, and a supportive team environment that fosters collaboration and innovation.
• Thrive: We offer comprehensive benefits, including flexible time off, generous parental leave, a wellness stipend, and work flexibility to help you thrive both personally and professionally.
• Belong to an Inclusive Community: We celebrate diversity and foster an inclusive workplace where everyone feels respected, empowered, and heard. Our Employee Resource Groups offer opportunities to connect with colleagues who share your interests and backgrounds.
• Be Part of a Growing Movement: Join a team of dedicated individuals who are passionate about creating a more sustainable future. We offer a collaborative environment where your ideas are valued and your contributions recognized. Together, we can build a brighter tomorrow.

Uplight provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race (including hair texture and hairstyles), color, religion (including head coverings), age, sex, national origin, caste, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.