Service Delivery Manager

1 day ago


Hyderabad, Telangana, India Cognizant Full time ₹ 12,00,000 - ₹ 36,00,000 per year
  • Experience – 15+ years
    in AML Transaction monitoring into Alert Investigation into Retail & Pre-paid Cards
  • Must have strong knowledge of AML (Anti-Money Laundering) and fraud analysis.
  • Review of Monthly alerts and understanding of alert generation due to exceeding the threshold/particular spike in a customer account.
  • Ability to understand the pattern of transactions regarding suspicious/unusual activity while doing periodic reviews.
  • Must have exposure to Global Alert management tools.
  • Establish and implement money-laundering rules covering all bank products in the transaction monitoring system.
  • Should be able to determine the source and utilization of funds for the customer.
  • Understanding of unusual activity and behavior.
  • Should understand PEP classification and Naming convention as well.
  • Understand High-risk jurisdictions, current Sanction entities/individuals, different trade sanctions, SDN, etc.
  • Should have a fair understanding of identifying the relationship between customers and counterparties/intermediaries.
  • Should be able to analyze the purpose of the transactions.
  • Exposure to preparing AML case logs and validating information regarding transactions and counterparties via different external applications, i.e., Lexis Nexis, D&B, etc.
  • Adept at multi-tasking and meeting deadlines in a high-pressure environment
  • Strong documentation skills to clearly articulate alert disposition
  • Should have a good understanding of the USA Patriot Act, BSA, and CIP.
  • Should have good knowledge of Lexis-Nexis, Google searches, and negative searches.
  • Good Communication and problem-solving techniques using analytical skills
  • Should have led a min. team size of 50


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