Senior Ticketing Consultant

1 hour ago

Chennai, Tamil Nadu, India Tripjack Full time ₹ 3,00,000 - ₹ 6,00,000 per year
Job description

Roles & Responsibility:


• Experience or interest of working in a customer service role in the travel industry would be preferred.


• Excellent knowledge of GDS software like Amadeus, Galileo & Sabre.


• Excellent communication skills, both verbal and written


• Good knowledge of either Re-issue, Refund, Cancellation.


• Strong attention to detail and the ability to multitask


• Ability to work independently and in a team environment


• Excellent problem-solving skills and the ability to handle and resolve customer complaints


• Knowledge of online hotel booking systems.


• Handing flights booking, cancellation and refunds.

Must Have Qualities:


• Bachelor's degree in Hospitality, Tourism, or a related field is preferred, however other graduates with

relevant experience and good communications skills could also apply.


• BPO experience is preferred but not mandatory.


• IATA certification is preferred but not mandatory.

Job Location : Chennai ( Nesapakkam)

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