Data Analyst

Data Analyst – Job Decription

Connecting people with each other and the right information is mission critical. Our Company develops innovative cloud-based technology to make it easier, more effective and more efficient to make the right connections. Our solutions put people in sync with each other and the right information, so they gain the insight needed to reach better decisions on the issues that matter most. We do it with a laser focus on reliability.

The Company is a leading provider of technology-driven, communication services, serving Fortune 1000 companies and other clients in a variety of industries, including telecommunications, retail, financial services, public safety, technology and healthcare. For more than 30 years, we have been leading the way in hosted and cloud-based solutions.

Our solutions connect people with each other and the information needed to gain insights for better decisions on the issues that matter most – Information to Insight.

Our Company has sales and/or operations in the United States, Canada, Europe, the Middle East, Asia Pacific, Latin and South America and is an Equal Opportunity Employer – Veterans/Disabled and Other Protected Categories. Our Company welcomes and encourages applications of individuals with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Data Analyst Job Responsibilities:

• Develops and manages information to support corporate decision making.
• Manages and improves existing reporting systems.
• Performs complex analyses.
• Conducts and facilitates (and educates and trains on) analyses, issuesidentification, organizational risk assessment, and decision-making processes.
• Provides consulting and analytic services to leadership.
• Provides technical support and mentoring and training to less-senior analysts.
• Develops methodology and processes for prioritization and scheduling ofprojects.
• Analyzes problems and determines root causes.
• Defines company data assets (data models), spark, sparkSQL, and hiveSQL jobs to populate data models.
• Works closely with all business units and engineering teams to develop strategy for long term data platform architecture.

About Us

West Cloud Collaboration provides meeting, messaging and collaboration tools that allow businesses to unlock the creativity of their teams and fuel productivity as if everyone was in one room – even when team members are across the globe.West also offers Cloud PBX systems for globally distributed corporations, Cloud Contact Centers to enable technical support and remote agents supporting businesses and Hosted MPLS Networks to increase business efficiency, execution and security.With products and services ranging from audio / video conferencing services to meeting management tools, we also provide professional services to ensure support and training at each stage – from implementation of our tools and services throughout the customer lifecycle. West is the #1 global conferencing partner, Cisco Meetings partner and a Microsoft Gold Collaboration Partner.

Data Analyst Qualifications / Skills:

• Advanced analytical knowledge of data
• Conducting big data analysis
• Developing software and data models
• Developing algorithms
• Knowledge of Hadoop.
• Business process modeling—enterprise to department level
• Process oriented with great documentation skills

Education, Experience, and Licensing Requirements:

• Bachelor's degree in business administration, economics, computer science, management information systems, or related field or equivalent related experience
• 0-3 years data analyst or related experience, including proficiency with analytical software or equivalent related education
• Proficiency in statistics, data analysis, and research methods
• Demonstrated knowledge of and skill in adaptability, decision making, customerservice, interpersonal relations, oral communication, problem solving, project management, quality management, teamwork, written communication, group presentations, group process facilitation, influence, results orientation, strategic thinking, and team building
• Demonstrated knowledge of and skill in word processing, spreadsheet, and database PC applications.

Disclaimer: This job descrip/on may not be inclusive of all assigned du/es, responsibili/es, or aspects of the job described, and may be amended at any/me at the sole discre/on of the Employer.