Senior Specialist

2 weeks ago

Noida, Uttar Pradesh, India HCL Technologies Full time ₹ 12,00,000 - ₹ 36,00,000 per year
About HCLTech
HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving.
Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040.

To learn more about how we can supercharge progress for you, visit

SrAdmin-IMAGINGMETHODOLOGIES-ZEROTOUCH

Job Summary
The Senior Administrator for Imaging Methodologies and Support Operations plays a crucial role in delivering advanced technical support and ensuring seamless operations. This position is vital for troubleshooting complex incidents and implementing effective solutions, contributing to customer satisfaction and maintaining high-quality service standards Key Responsibilities
1. Adhere To Quality Standards And Regulatory Requirements While Implementing Imaging Methodologies Using Sccm To Ensure Compliance And Operational Excellence.
2. Provide Advanced Support For Complex Incidents Escalated By Analysts, Conducting Root Cause Analysis And Implementing Solutions To Resolve Technical And Security Issues In Imaging Processes.
3. Engage In Value-Adding Activities Such As Updating And Managing Knowledge Bases, Training New Team Members, And Coaching Analysts On Best Practices Related To Zero Touch Imaging.
4. Resolve Complex Support Tickets Within Agreed Service Level Agreements (Slas), Collaborating With Cross-Functional Teams To Ensure Seamless Operations And Enhance Security Posture.
5. Enhance Customer Experience And Csat By Achieving First Call Resolution, Minimizing Rejected Resolutions And Reopen Cases, While Proactively Identifying And Mitigating Security Threats.

Skill Requirements
1. Proficient In Imaging Methodologies, Specifically Zero Touch And Sccm.
2. Strong Understanding Of Troubleshooting Techniques And Root Cause Analysis For Technical Issues.
3. Familiarity With Regulatory Compliance And Quality Assurance Processes.
4. Experience In Knowledge Management And Training Methodologies.
5. Excellent Communication And Collaboration Skills.

Certification
1. Optional But Valuable Certifications: Microsoft Certified: Modern Desktop Administrator Associate, Itil Foundation Certification.

  • Senior Specialist

    2 weeks ago

    Noida, Uttar Pradesh, India WSP Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    As a global organization with presence in more than 50 countries, WSP encourages talent mobility across geographies through various types of assignments. To enable and facilitate the global mobility of talent, we are looking for a Senior global mobility specialist based in Noida / Bangalore, India.If you are excited about being a part of the team that will...

  • Senior Technical Specialist

    18 hours ago

    Noida, Uttar Pradesh, India HCL Technologies Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About HCLTechHCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing,...

  • Senior Recruiter, Talent Acquisition Specialist

    5 days ago

    Noida, Uttar Pradesh, India H&B Hr Solutions Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    We're Hiring: Senior Recruiter/Talent Acquisition Specialist Huntsmen & Barons is currently seeking a highly skilled and experienced Senior Recruiter to join our team. If you have 4+ years of end-to-end recruitment experience, particularly in the Banking, Financial Services, and Insurance (BFSI) sectors, and are passionate about finding top talent, wed...

  • Senior US Ads Specialist

    2 days ago

    Noida, Uttar Pradesh, India 622be69a-3e5e-4ed1-bf3a-ea5993c05b7e Full time ₹ 10,00,000 - ₹ 15,00,000 per year

    We're Hiring: Senior US Ads Specialist (4–5 Years Experience | US Shift)We're looking for an experienced Performance Marketing Specialist who can manage, optimize, and scale US-based Meta & Google Ads campaigns with both creative and analytical expertise.If you love performance marketing, enjoy optimizing funnels, and thrive on results — we'd love to...

  • Senior Process Specialist

    2 weeks ago

    Noida, Uttar Pradesh, India EPIC Investment Partners Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    EPIC Investment PartnersAbout UsEPIC Investment Partners ("EPIC") is a global financial services platform with 250 people across four integrated divisions Capital, Markets, Administration and Advisory.EPIC was founded in 2001 by Giles Brand and Hiren Patel, financial services entrepreneurs with backgrounds in private equity. Business building is at the heart...

  • Senior Process Specialist

    1 week ago

    Noida, Uttar Pradesh, India EPIC Investment Partners Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role Profile: Senior Process SpecialistWe are looking for a Senior Process Specialist to support our Reporting function, who will contribute to the success of the business by handling international accounts. The incumbent is expected to be a self- starter, who can work with minimal supervision, in a dynamic, fast- paced environment.Reporting to Manager, the...

  • Senior Retail Operations Specialist

    8 hours ago

    Noida, Uttar Pradesh, India Heinemann Asia Pacific Pte Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Heinemann – BBM is looking forSenior Retail Operations Specialistfor our Travel Retail business atNoida Airport, India.You will be responsible for integrating and executing three critical business functions – retail operations, cash management and workforce planning for our newly opened retail stores – ensuring a seamless store operation while...

  • Generative AI Python Senior Specialist

    2 weeks ago

    Noida, Uttar Pradesh, India Coforge Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Title:Generative AI Python Senior SpecialistLocation:Greater Noida, PuneExperience:2+ YearsJob Summary:Coforge is seeking a skilledGenerative AIPython Senior Specialist to design and implement AI/ML and GenAI solutions. The ideal candidate will have strong programming and statistical skills, with hands-on experience in building and deploying LLM-based...

  • Senior Specialist

    12 hours ago

    Noida, Uttar Pradesh, India Bristlecone Full time ₹ 12,00,000 - ₹ 32,00,000 per year

    DescriptionAs a Senior Specialist - Integration, you will play a crucial role in our team, responsible for designing and developing efficient and scalable integration solutions. Your expertise in C++ and multithreading will be leveraged to build robust applications and optimize performance. Additionally, your understanding of Linux and web application...

  • Senior Email Marketing Specialist

    2 days ago

    Noida, Uttar Pradesh, India The Team Nerds Full time ₹ 2,16,000 - ₹ 4,32,000 per year

    Job Title: Senior Email Marketing SpecialistLocation: Noida Sector 63Working Shift: Monday - FridayExperience Level: 3 - 5 YearsCompetitive In hand SalaryTeam Nerds Digital is seeking a Senior Email Marketing Specialist to drive lead generation for our SEO, digital marketing, website, and app development services.Key ResponsibilitiesIdentify high-potential...