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INTRODUCTION TO EVERNORTH:
Evernorth Health Services India, established in Hyderabad in 2024, is an innovation hub for Evernorth Health Services, the pharmacy, care and benefits division of The Cigna Group. The innovation hub will support innovation-focused areas, such as generative AI, product development, process improvement, analytics, and software engineering across The Cigna Group and its businesses. Evernorth Health Services India builds on The Cigna Group's existing presence in India.
About Evernorth Health Services:
Evernorth Health Services (Evernorth) is the pharmacy, care and benefits solution division of The Cigna Group - a Fortune 16 global health company with 75,000 employees, 186 million customers in more than 30 countries and jurisdictions around the world. Evernorth exists to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. We do this by creating and connecting premier health services offerings, such as benefits management, pharmacy, care solutions, insights and intelligence.
About Cigna:
The Cigna Group is a global health company committed to improving the health and vitality of individuals and communities around the world and includes products and services marketed under its Cigna Healthcare and Evernorth Health Services subsidiaries. Cigna Healthcare is the health benefits provider of The Cigna Group, serving customers and clients through its U.S. Employer, U.S. Government, and International Health business. Evernorth Health Services is the pharmacy, care and benefits solution division of The Cigna Group.
Job Title:
Infrastructure Engineering Advisor – Distribution Services
Position Overview:
In this role, you will provide experience packaging software for large scare deployments, enabling the business through software delivery. You will working with a team charged with readying software for delivery to 200,000 endpoints, locally, globally, virtual and physical.
Job Overview:
Cigna is seeking a talented Infrastructure Engineering Advisor to work within the Endpoint Platform Operations team responsible for distributing software packages across the enterprise
Responsibilities:
You will work closely with various teams, managing software distributions, and much more.
You'll specifically be creating custom deployments for distribution across the different business areas all the while handling test and release of their applications.
The person in this role should be highly technical with a broad set of skills and experience.
They should be an expert in end user computing, including desktops, laptops, mobile devices and related applications, peripherals, and tools.
This person develops solutions and assists with integration that supports end user computing, such as applications, mobile and midrange devices. Specific roles include hand-off coordination between Engineering, Operations and software packaging, along with aiding in the maintenance and troubleshooting of software deployments.
They should have excellent troubleshooting skills and be a creative and forward thinker.
The candidate should also have excellent written and verbal communication abilities. Lastly, they should strive for efficiency by improving and documenting the distribution process.
Education:
Any bachelor's degree
Experience:
Minimum of 11-13 years of experience in Workforce Management.
Skills:
Requires experience in Microsoft System Center Configuration Manager (SCCM). SCCM is utilized for the deployment of software packages to workstations and servers across the enterprise.
Requires experience in Windows 10, Windows 11, Windows Server 2012 R2, Windows Server 2016, Windows Server 2019, and Windows Server 2022 operating systems.
Preferred experience in Flexera (App Portal). This software provides our colleagues the ability to shop for applications to perform self-installs. Having knowledge in creating, modifying and removal of App Portal entries.
Preferred experience in Service Now (SNOW). This software provides intuitive workflow across the enterprise for tracking incident and change tickets.
Must have a working knowledge of Microsoft Office applications such as Outlook, Word, Excel, and PowerPoint.
Equal Opportunity Statement:
Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
