Butler Executive

We are looking for a highly skilled and experienced Butler Executive to join our team at Accor Hotels. The ideal candidate will have a strong background in hospitality and excellent customer service skills.

Roles and Responsibility

• Manage front desk operations, ensuring seamless check-in and check-out processes for guests.
• Coordinate with other departments to ensure efficient guest room preparation and maintenance.
• Handle guest complaints and resolve issues professionally and courteously.
• Maintain accurate records of guest interactions and transactions.
• Ensure compliance with company policies and procedures.
• Collaborate with the housekeeping team to maintain high standards of cleanliness and hygiene.

Job Requirements

• Minimum 2 years of experience in hospitality or a related field.
• Strong knowledge of hotel management principles and practices.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and manage multiple tasks simultaneously.
• Proficient in Microsoft Office and other relevant software applications.
• Any graduate degree from a recognized institution.