Current jobs related to Business Analyst - Hyderabad, Telangana - Head Digital Works
-
Business Intelligence Data Analyst
1 week ago
Hyderabad, Telangana, India beBeeData Analyst Full time ₹ 10,00,000 - ₹ 17,50,000About UsWe are modernizing the healthcare financial experience in the United States across payers, providers, and consumers.Our MissionWe help streamline business processes by offering solutions that improve transparency, efficiency, and communication among all parties involved.Key Responsibilities:SUPPORTS BUSINESS REPORTING REQUESTS AND MAINTAINS DATA...
-
Business Analyst
2 weeks ago
Hyderabad, Telangana, India Dhruvsoft Services Full time ₹ 1,04,000 - ₹ 1,30,878 per yearRole & ResponsibilitiesWork and manage CRM and ERP Projects as Business Analyst / Functional ConsultantPrepare project documents like process flow, BRD, FRD, Test scenarios etcHelp in testing of the applicationsTrain the userProject coordinationWork on Declarative Customization, Administration, Business analysisWork on projects as senior business analyst...
-
Business Analyst
3 weeks ago
Hyderabad, Telangana, India Idexcel Full timeDear Candidates,Greetings for the Day We are Hiring for a Business Analyst - CRM & Marketing role for Hyderabad Location,Please find below attached Job description and details,Job Description :Designation: Business Analyst - CRM & MarketingClient : IDEXCEL Technologies, Full Time PositionExperience: 5+ YearsNotice Period: immediate to 15 DaysWork Mode: Work...
-
Business Analyst
2 weeks ago
Hyderabad, Telangana, India Idexcel Full timeDear Candidates, Greetings for the Day We are Hiring for a Business Analyst - CRM & Marketing role for Hyderabad Location, Please find below attached Job description and details, Job Description : Designation: Business Analyst - CRM & Marketing Client : IDEXCEL Technologies, Full Time Position Experience: 5+ Years ...
-
Business Analyst
3 weeks ago
Hyderabad, Telangana, India InfoVision Inc. Full timeJob DescriptionWe are seeking a detail-oriented and experienced Business Analyst with a strong Trade Finance background to support business transformation initiatives, system enhancements, and regulatory compliance projects. The successful candidate will act as a bridge between business stakeholders and technology teams, ensuring accurate translation of...
-
Business Analyst
1 week ago
Hyderabad, Telangana, India Data Unveil Full timeAbout Us: At Data Unveil, we are committed to delivering the best for our clients—primarily leading pharmaceutical companies.Leveraging the latest technologies and tools, we aggregate and analyze specialty healthcare data from various trusted partners.Our goal is to provide clear, hassle-free business insights that empower our clients to sharpen their...
-
Marketing & Business Analyst
2 weeks ago
Hyderabad, Telangana, India Idexcel Full timeWe are Hiring for a Business Analyst - CRM & Marketing role for Hyderabad Location, Business Analyst - CRM & Marketing Client : IDEXCEL Technologies, Full Time Position Experience: 5+ Years Notice Period: immediate to 15 Days Work Mode: Work From Office( 5 Days in a week)Interview Mode: ( 2 Levels) 1 St Level will be online, 2 nd Level will be F2F....
-
Business Analyst
23 hours ago
Hyderabad, Telangana, India Fugentex Solutions Full time ₹ 4,00,000 - ₹ 12,00,000 per yearWe are hiring Business Analyst with strong expertise in data analysis, business processes, and SAP. Responsibilities include gathering and documenting requirements, performing data analysis, and supporting SAP implementations and enhancements.
-
Business Analyst
2 weeks ago
Hyderabad, Telangana, India Algoleap Technologies Full time ₹ 1,04,000 - ₹ 1,30,878 per yearSUMMARY Job Title: Product/Business AnalystLocation: HyderabadAbout the Role:We are seeking a detail-oriented and data-driven Product Analyst to support the development and optimization of our product, which integrates with CRM systems (e.g., Salesforce), finance tools (e.g., ERP, accounting software), and labor allocation modules. You will play a key role...
-
Business Analyst
2 weeks ago
Hyderabad, Telangana, India Codeprism Technologies Private Limited Full time ₹ 3,00,000 - ₹ 6,00,000 per yearCriteria:Project Role: Business AnalystWork Experience: 1 to 5 years of experience.Work location: Mindspace, HyderabadMode: Work from office(5 days) 9:30 AM-6:30 PMJob Description:We are seeking a motivated and analytical Business Analyst to join our team. In this role, you will gather and document business requirements, analyze workflows, and run SCRUM...
Business Analyst
2 weeks ago
About Us:Head Digital Works (HDW) is a pioneering force in Indian online skill gaming, evolving from a 2006 garage startup to a market leader with over 80 million users and powerhouse brands like A23 Rummy, A23 Poker, and Adda52. Over nearly two decades, we've helped shape India's real money gaming landscape with innovation, responsible gaming practices, and exceptional user experiences. With a strong focus on sustainable growth and trust-driven relationships, we continue to invest in technology and talent to build immersive gaming ecosystems — and drive the future of digital entertainment in India.
About the Role:We're expanding our customer experience operations and looking for someone to lead the tech and data stack for support at HDW. This role is central to digitally transforming how we serve players, enable support agents, and scale operations efficiently.You'll be the single point of ownership for CX tools, data flows, automations, and analytics, working closely with product, tech, finance, and data science teams. This includes everything from tooling decisions and workflow design to reporting automation and experience-led improvements.
About You:You have 2–3 years of experience in customer service operations, analytics, or tooling — ideally in a fast-moving tech or digital-first environment. You're fluent in both data and operations, and can easily switch between SQL queries and support queue flows.
Key Responsibilities:Own and manage the entire CS tech stack – including budgeting, scoping, implementation, and scalingAdminister and optimise ticketing platforms (Zendesk, Freshdesk), CTI tools (Ameyo, Ozonetel), and related systemsSet up and maintain ticket routing, rule-based logic, SLAs, and access rolesBuild and maintain dashboards/reports using SQL, Power BI, Tableau to track KPIs like CSAT, FTR, and agent performanceCollaborate with cross-functional teams to identify and implement workflow automations and product-led deflectionsDrive tooling and data integration across vendors and internal systemsDocument business requirements through BRDs, process flows, and SOPs; lead implementation through structured stakeholder management
You bring:Hands-on experience with Zendesk, Freshdesk, Ameyo, Ozonetel, or similar toolsWorking knowledge of SQL, Power BI, Tableau for building reports and dashboardsExperience in managing automations, routing logic, and vendor tool integrationsComfort working cross-functionally in a high-growth, constantly evolving setupBonus: MBA or structured business/process experience
You're a great fit if you:See customer service as a mindset, not a functionThrive on reducing customer and agent effort through tech and logicBelieve data is the foundation of good ops decisionsStay curious, adapt fast, and never stop learning
Why Head Digital Works?At HDW, innovation meets ownership. We value autonomy, experimentation, and continuous improvement. You'll work with passionate teams, cutting-edge technologies, and systems that touch millions of users — all while building toward the future of digital gaming in India.
What We OfferCompetitive CompensationComprehensive Mediclaim CoverageAccelerated Career Growth OpportunitiesRecognition Programs Focused on ExcellenceA Diverse, Inclusive & Collaborative Work Culture
