Implementation Support Engineer

2 weeks ago

Hyderabad Secunderabad Warangal, India ONE Soft Systems Full time ₹ 6,00,000 - ₹ 12,00,000 per year
  • Interact with clients, partners, and software developers to provide advice and assistance and achieve customer satisfaction.
  • Identify, analyze, and document product bugs and fixes relating to reporting, databases, application servers, and new technologies for product management and engineering teams
  • Complete or assist with customer product installs as needed
  • Meet personal Productivity, Efficiency, and Quality metrics
  • Prioritize and resolve issues of the highest technical and business severity
  • Handle customer concerns and provide appropriate solutions and alternatives within time limits; follow up to ensure resolution including identifying workarounds and communicating those to customers
  • Keep accurate records of customer interactions by documenting them.

Qualifications Needed:

  • Any Degree with Computer Knowledge.
  • Core Knowledge on Sql Server & Visual Studio 2022 is an added advantage.
  • Ability to work at client locations is an added advantage.
  • Immediate Joiners are Preferred.
  • Good Communication skills is an added advantage.

Other Details:

  • for any queries in regard to this job posting WhatsApp on or email to
  • Interview will be held telephonic.
  • Freshers can also apply.

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