Supply Chain Consultant

7 days ago

Bengaluru, Karnataka, India 3SC Full time ₹ 1,50,000 - ₹ 28,00,000 per year

Role & responsibilities

1.Process Monitoring & Improvement

  • Continuously monitor Order Management and Logistics Control Tower processes to identify inefficiencies, risks, and improvement opportunities.
  • Define, prioritize, and execute process improvement initiatives to optimize service, cost, and compliance.
  • Develop and track KPIs to ensure process efficiency, quality, and customer satisfaction.
  • Partner with business and operations teams to standardize processes and drive operational excellence.

2. Digital Transformation & Automation

  • Lead identification and implementation of digital tools and automation solutions (Python, Excel-based automation, RPA, dashboards, AI/ML solutions) for process efficiency.
  • Collaborate with IT, data analytics, and automation delivery teams to ensure seamless deployment of solutions.
  • Build and maintain dashboards and control tower visualizations for real-time monitoring and decision support.
  • Act as a change agent, ensuring adoption and training of digital solutions across stakeholder groups.

3. Stakeholder Engagement & Project Leadership

  • Partner with supply chain, logistics, order management, and IT teams to drive end-to-end project execution.
  • Serve as the single point of contact for digitization initiatives within control tower functions.
  • Manage project timelines, budgets, and resources effectively.
  • Communicate project progress, risks, and outcomes to leadership and stakeholders.

Qualifications & Skills

  • Bachelors/Masters degree in Engineering, Supply Chain, Operations, or related field.
  • 5–10 years of experience in supply chain, logistics, or order management with strong exposure to process improvement and digital transformation.
  • Proven expertise in Lean Six Sigma, process re-engineering, and project management.
  • Strong knowledge of Order Management and Logistics processes in a control tower environment.
  • Hands-on experience with automation tools (Python, Excel VBA, RPA, AI/ML-based solutions, Power BI/Tableau dashboards).
  • Excellent stakeholder management, communication, and change management skills.
  • Strong analytical and problem-solving mindset with ability to translate business needs into digital solutions.

Key Success Metrics

  • Reduction in process inefficiencies and manual interventions.
  • Increased automation adoption across Order & Logistics Control Tower processes.
  • Improved process cycle times, accuracy, and compliance.
  • Enhanced stakeholder satisfaction and decision-making speed.
  • Delivery of measurable cost savings and productivity improvements.

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