Branch manager

Key Responsibilities:

• Oversee the day-to-day functioning of the Rayagada branch, including front office, diagnostics, customer service, and administrative support.
• Manage and supervise branch staff including technicians, front office executives, nurses, and housekeeping.
• Ensure timely and accurate delivery of diagnostic and healthcare services.
• Drive branch performance in terms of patient footfall, revenue generation, and customer satisfaction.
• Maintain high standards of hygiene, safety, and compliance with healthcare regulations.
• Coordinate with doctors, visiting consultants, and internal departments to ensure smooth workflow.
• Handle patient queries, feedback, and resolve any service-related concerns professionally.
• Maintain inventory of consumables, medical supplies, and ensure equipment is well-maintained and functional.
• Implement and monitor standard operating procedures (SOPs) as per company and regulatory guidelines.
• Prepare and present daily/weekly/monthly operational and financial reports to the head office.
• Act as the key point of contact for local marketing, outreach camps, and corporate tie-ups in the Rayagada region.

Required Skills and Qualifications:

• Bachelor's degree in Healthcare Management, Science, or Business Administration.
• 4–6 years of healthcare experience, with at least 2 years in a branch management or operations role.
• Strong understanding of diagnostic center or clinic operations.
• Excellent communication, leadership, and team management skills.
• Proficient in Microsoft Office and hospital/diagnostic management software.
• Willingness to be based full-time in Rayagada and take full ownership of branch performance.

Preferred Qualifications:

• MBA or PG Diploma in Hospital/Healthcare Management.
• Experience in NABL/NABH-accredited healthcare centers.
• Local language proficiency (Odia) will be an added advantage.
• Existing network with doctors, clinics, or corporates in Rayagada region preferre

Job Type: Full-time

Pay: ₹35, ₹40,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Work Location: In person