IT Executive
3 hours ago
1. System & Network Support
- Install, configure, and maintain computer systems, printers, POS machines, and networking devices.
- Troubleshoot hardware, software, and network-related issues to minimize downtime.
- Monitor internet connectivity, LAN/WAN performance, and firewall settings.
2. Store & Warehouse IT Operations
- Provide on-site and remote IT support for retail outlets, warehouse systems, and billing operations.
- Ensure POS terminals, barcode scanners, printers, and weighing machines function efficiently.
- Support integration and synchronization of billing systems with the central server.
3. Data & Software Management
- Assist in ERP / billing software management, user creation, access control, and data backup.
- Coordinate with the software vendor for bug fixes and feature updates.
- Maintain software license compliance and system version control.
4. CCTV & Security Systems
- Monitor and maintain CCTV, access control, and attendance systems.
- Ensure regular data backup and proper functioning of security devices.
5. Email, Backup & IT Assets
- Manage company email configuration, backup systems, and antivirus updates.
- Maintain an updated IT asset inventory (laptops, desktops, routers, POS systems, etc.).
- Ensure proper tagging and allocation of all IT equipment.
6. User Support & Coordination
- Provide timely IT support to all employees across departments.
- Coordinate with regional IT managers for escalations and network-level issues.
- Train users on new systems, applications, and IT security practices.
7. Documentation & Reporting
- Maintain service request logs and IT issue tracker for audit purposes.
- Prepare weekly/monthly reports on IT performance, issues, and resolutions.
Job Type: Full-time
Pay: ₹20, ₹30,000.00 per month
Work Location: In person
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