IT Executive

8 hours ago

Malappuram, Kerala, India CHEF LEBNAN Full time ₹ 3,60,000 - ₹ 7,20,000 per year

1. System & Network Support

  • Install, configure, and maintain computer systems, printers, POS machines, and networking devices.
  • Troubleshoot hardware, software, and network-related issues to minimize downtime.
  • Monitor internet connectivity, LAN/WAN performance, and firewall settings.

2. Store & Warehouse IT Operations

  • Provide on-site and remote IT support for retail outlets, warehouse systems, and billing operations.
  • Ensure POS terminals, barcode scanners, printers, and weighing machines function efficiently.
  • Support integration and synchronization of billing systems with the central server.

3. Data & Software Management

  • Assist in ERP / billing software management, user creation, access control, and data backup.
  • Coordinate with the software vendor for bug fixes and feature updates.
  • Maintain software license compliance and system version control.

4. CCTV & Security Systems

  • Monitor and maintain CCTV, access control, and attendance systems.
  • Ensure regular data backup and proper functioning of security devices.

5. Email, Backup & IT Assets

  • Manage company email configuration, backup systems, and antivirus updates.
  • Maintain an updated IT asset inventory (laptops, desktops, routers, POS systems, etc.).
  • Ensure proper tagging and allocation of all IT equipment.

6. User Support & Coordination

  • Provide timely IT support to all employees across departments.
  • Coordinate with regional IT managers for escalations and network-level issues.
  • Train users on new systems, applications, and IT security practices.

7. Documentation & Reporting

  • Maintain service request logs and IT issue tracker for audit purposes.
  • Prepare weekly/monthly reports on IT performance, issues, and resolutions.

Job Type: Full-time

Pay: ₹20, ₹30,000.00 per month

Work Location: In person

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