Receiptionist/ Secretary

7 days ago

Mumbai, Maharashtra, India International Certification Services Full time ₹ 1,50,000 - ₹ 2,50,000 per year
Job Title: Receptionist/Secretary

Company Overview:
International Certification Services is a reputable organization operating in the None industry. We are dedicated to providing high-quality certification services to our clients. With a strong commitment to professionalism and excellence, we strive to deliver exceptional customer service and ensure a positive and welcoming environment.
Role and Responsibilities:
  • Greet visitors, clients, and employees with a warm and friendly demeanor, creating a positive first impression of our company
  • Manage incoming phone calls, direct calls to the appropriate individuals or departments, and take accurate messages
  • Receive and distribute incoming mail, packages, and deliveries
  • Assist in scheduling meetings, appointments, and conference rooms
  • Maintain the reception area, ensuring it is tidy, organized, and well-presented
  • Offer information about the company, its services, and provide directions to visitors when needed
  • Respond to inquiries from clients, visitors, and employees in a courteous and professional manner
  • Support various administrative tasks, including data entry, photocopying, filing, and other duties as assigned
  • Maintain security by following company procedures and controlling access through the reception desk
  • Keep relevant staff informed about the arrival of clients or visitors

Candidate Qualifications:
  • High school diploma or equivalent qualification required
  • Previous experience as a receptionist or in a similar role preferred
  • Excellent interpersonal and communication skills
  • Strong organizational and multitasking abilities
  • Proficiency in using Microsoft Office Suite (Word, Excel)
  • Ability to handle sensitive and confidential information with discretion
  • Strong problem-solving skills
  • Basic knowledge of office equipment such as phone systems, photocopiers, and fax machines

Required Skills:
  • Excellent communication skills
  • Organization
  • Customer service