
Capital Market Helpdesk
3 days ago
Hi All,
Please find below opening.
Position - Capital Market Helpdesk Support(Customer service Voice process)
Requirement: Mandatory: Qualification: Graduate (B.COM, BMS, BAF desirable) NISM
Certification 8 or 12 Desirable Knowledge of Dialers & CRM will an added advantage Excellent communication and presentation skills .
Job Description
- Mandatory basic knowledge of Primary, Equity and Derivative segment of capital Market.
- Should be able to respond to Member, Dealer and Investor over calls in a timely and efficient manner.
- Should have decent Written and verbal communication skill.
- Query solving capability.
- Keep the track of pending queries/issues and Coordinate with multiple department/team to resolve the issues before TAT.
- Understand the process of business teams and provide the solution to customers (Trading Members).
- Should have handled end to end process.
- Should be updated with the changes, new products, circulars and guideline given by Exchange.
- Good knowledge of Excel to prepare various MIS and Reports.
- New initiative and value addition will be an added advantage to the project.
Location- BKC (Mumbai)
Experience- 1+ Years
Education-Graduation is mandatory
Mode- Work from Office
Interview Mode- Face to Face
Notice Period- Immediate only to 15 Days
NISM 8 or 12 Certification is preferred.
Working Days- 5 to 6 days including weekends.
Note- Only who has experience in Banking securities and Financial Services, trading background can apply.
Interested candidates can share your updated resume on
Regards
Monika
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