Client Servicing

6 days ago

Pune, Maharashtra, India Whitedot Adverts Full time

About Whitedot Adverts

Whitedot Adverts is a dynamic and fast-growing advertising and branding agency focused on creating impactful digital experiences. We specialize in integrated marketing campaigns, creative content development, and data-driven strategies that help brands connect meaningfully with their audiences.

As part of our expansion, we're looking for passionate, creative, and result-driven professionals to join our team.

Position Overview

We are seeking a
Social Media Manager
and a
Client Servicing / Account Planning Manager (The Mastermind)
who can drive brand strategy, manage client relationships, and work closely with internal teams to deliver outstanding creative and digital solution

Key Roles & Responsibilities

Social Media Strategy & Execution

  • Develop and execute comprehensive social media strategies aligned with brand and business goals
  • Create and manage detailed content calendars for multiple clients
  • Plan and execute organic and paid social media campaigns across platforms (Instagram, Facebook, LinkedIn, X/Twitter, YouTube, Threads, etc.)
  • Experiment with new formats such as Reels, Shorts, Stories, and Live sessions

Content Creation & Management

  • Create and oversee engaging, high-quality content (text, image, and video)
  • Coordinate with designers, copywriters, and video editors to ensure brand consistency
  • Manage day-to-day posting, scheduling, and platform optimization

Community Reputation & Management

  • Monitor, engage, and respond to comments, messages, and mentions
  • Build meaningful relationships with followers, influencers, and communities
  • Handle online reputation professionally and proactively

Analytics, Reporting & Performance

  • Track and analyze performance metrics (reach, engagement, conversions, etc.)
  • Prepare regular performance reports with insights and improvement recommendations
  • Optimize campaigns using data-driven insights, A/B testing, and audience targeting

Account Planning / Client Servicing (The Mastermind)

  • Act as the primary point of contact for assigned clients
  • Develop and lead comprehensive brand and communication strategies
  • Decode client briefs clearly and translate them into actionable plans
  • Uncover consumer insights and market trends to guide creative direction
  • Coordinate daily with internal teams (creative, social, media, production)
  • Ensure smooth execution of campaigns within timelines, scope, and budgets
  • Present strategies, ideas, and performance reports confidently to clients
  • Maintain accurate documentation of briefs, approvals, and communication
  • Identify upselling and growth opportunities (no hard targets)

Required Skills & Qualification

  • Bachelor's degree in Marketing, Communications, Digital Media, or related field
  • 4–5 years
    experience for Social Media Manager |
    4–5 years
    experience for Client Servicing role (agency experience preferred)
  • Strong understanding of social media platforms, trends, and algorithms
  • Excellent communication, pitching, and presentation skills
  • Proficiency in tools like Meta Business Suite, Google Analytics, Hootsuite, Buffer, Canva, etc.
  • Strong strategic thinking, multitasking, and problem-solving abilities
  • Creativity, adaptability, and attention to detail

Why Join Us?

  • Work with exciting brands and creative campaigns
  • Collaborative, energetic, and growth-focused agency culture
  • Opportunity to lead, innovate, and make a real impact

How to Apply

Send your resume to:

Let's create something amazing together

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