Cloud Site Reliability Engineer

Engineer, Cloud Site Reliability

Company Profile

LSEG (London Stock Exchange Group) is a world-leading financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering services across Data & Analytics, Capital Markets, and Post Trade.

Backed by three hundred years of experience, innovative technologies, and a team of over 23,000 people in 70 countries, our purpose is driving financial stability, empowering economies, and enabling customers to create sustainable growth.

We are evolving our Cloud Site Reliability Engineering team to move beyond support and operations. As a Cloud SRE Engineer, you will form part of a diverse and inclusive organization that has full ownership of the availability, performance, and scalability of one of the most impactful platforms at LSEG.

Role Profile

In this role, you will be joining our Cloud SRE team within Cloud & Productivity Engineering as an AWS SRE Engineer. This team focuses on applying software Engineering practices to IT operations tasks to maintain and improve the availability, scalability and reliability of our Cloud platform hosting LSEG applications.

We strive to improve automation and increase the systems' self-healing capabilities. We monitor, measure and optimize the platform's performance, pushing our capabilities forward, exceeding our customer needs. We also work alongside architects, developers, and engineers to ensure efficient enterprise scale AWS Landing Zone platforms and products, while playing an active involvement in decision making areas such as automation, scalability, capacity, reliability, business continuity, disaster recovery and governance

Tech Profile/Essential Skills

• Proven 3 years' experience in Site Reliability Engineering with a focus on AWS Platform Landing Zones and services
• Relevant AWS certification such as AWS Cloud Practitioner or AWS Solutions Architect Associate.
• Experience with DevSecOps practices, including automation, continuous integration, continuous delivery, and infrastructure as code using tools such as Terraform and Gitlab.
• 2 years demonstrable experience with creating and maintaining CI/CD pipelines and repositories.
• Experience working in Agile environments, with a demonstrable experience of Agile principles, ceremonies and practices.
• Experience implementing and managing platform and product observability including dashboarding, logging, monitoring, alerting and tracing with Datadog or AWS native tooling.
• Excellent verbal and written communication skills, with the ability to collaborate effectively with multi-functional teams.

Preferred Skills and Experience

• Proven experience deploying AWS Landing Zones in accordance with the AWS Well-Architected Framework.
• Proficiency in programming languages such as Python, Java, Go, etc.
• Strong problem-solving skills, root cause analysis, and incident/service management
• Ability to work in a fast-paced, dynamic environment and adapt to changing priorities
• Understanding of financial institutes and markets.

Education and Professional Skills

• Relevant Professional qualifications.
• BS/MS degree in Computer Science, Software Engineering or related STEM degree.

Detailed Responsibilities

• Engineer, maintain and optimize hybrid AWS Platform and Services, focusing on automation, reliability, scalability and performance.
• Collaborate with AWS Platform engineering teams, architects, and other cross-functional teams to enhance reliability in the build and release stages for the AWS Platform and products.
• Develop and deploy automation tools and frameworks to reduce toil and improve our automation
• Guide teams in Cloud products and services, such as compute, networking, identity, security, and governance, ensuring these areas align with the overall AWS Platform strategy.
• Develop and maintain observability dashboards and self-healing capabilities.
• Adhere to best practices in AWS administration, development, and DevOps processes.
• Continuously seek areas of improvement, solving technical issues, and providing innovative solutions.
• Participate in Project related activities to meet operational needs.
• Create and maintain up-to-date comprehensive documentation for landing zone components, processes, and procedures.
• Provide a high level of customer service and critical thinking while under pressure.
• Follow and adhere to established ITSM processes and procedures (Incident, Request, Change and Problem Management)

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Experience LevelSenior Level

---