
Kotak Mahindra Bank Ltd
8 hours ago
Urgently we are hiring for Kotak Mahindra Bank Ltd. This is a permanent Bank On Roll / Pay-Roll Job.
=> This is "Contact Centre Branch" (Non-Branch Banking) based Job,
=> This is completely In-house / Office-based profile, No customer Visit, No face to face interaction, No field work.
=> This will be permanently working from office only (Not a Work From Home).
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Job Designation: Virtual Relationship Manager- VRM (It's Outbound / Telesales Profile)
Position Grade: Assistant Manager- M1 / Deputy Manager- M2
Job Location: Bangalore, Hyderabad & Thane (Mumbai)
This is "Contact Centre Branch" (Non-Branch Banking) based Job,
Eligibility Criteria:
- Must be at least minimum 1 year to 5 years of Sales Experience with Banking or Non-Banking both will be considered.
- Must be at least Graduate any stream.
- Must have good communication as well as Sales & Convincing skills.
- Age should be maximum 32 years.
- Male & both candidates can apply.
- Must be comfortable to work in (Bangalore location only)
Job Description/Responsibility:
- To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors.
- Differentiated training to make them universal phone banking officers cross training in cards, liabilities, assets.
- This skill will also do sales with assigned customer based mapped to them Measure of outcomes NPS, Service Level, Service Quality and Sales.
- Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
- Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.
- Complete the logs specified by the process (End-of-day target).
- Adherence to Information Security norms & quality process norms.
- To be aware of and comply with any updates about the process.
- Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.
Salary Package: Annual CTC 3.50 to 6.00 Lac per annum plus performance based Incentives.
PF, Gratuity, Mediclaim & Insurance cover (as per policy).
Other Job Benefits & Features:
=> Working Day-: 5 Days working in a week.
=> Two Weekly offs: One fixed off on Sunday and another one is any of Weekday/Saturday.
=> Shift Timing-: This is a completely fixed day shift, the shift timing from 9.30 am to 6.30 pm.
=> This is "Contact Centre Branch" (Non-Branch Banking) based Job,
=> This is completely In-house / Office-based profile, No customer Visit, No face to face interaction, No field work.
How To Apply:
=> Interested candidates need to apply via by clicking apply link on same the page
or
Need to forward the updated CVs / Resumes at: and mention in the subject line "Kotak-VRM-BG-282"
or
=> Also can share updated CVs / Resumes via WhatsApp on: Mention in the subject line "Kotak-VRM-BG-282"
if your CV / profile got shortlisted with us we will contact you back.
For Any kind of query or concern can contact us
Strictly in between 10.00 am to 6.00 pm only Mob:
Regards
Career Empower (Hr-Team)
On Behalf of Kotak Mahindra Bank
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