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Server Hardware Engineer
2 weeks ago
Customer Name BSE LTD
LOCATION Mumbai
DOMAIN Hardware
Level (L1/L2/L3) L1
Required Relevant Domain Experience 2-3 Years relevant experience
Job Type (Onsite/Remote) Onsite
Shift details (General/ 24X7) Onsite support 24 X 7
Qualification B.E./Diploma/BSC/BTech (No education gap, Full time)
B.E. / Diploma [ In Computers Science, IT ,
Electronics & Telecommunication ] [ Civil and
Mechanical not preferred]
B.Sc. -IT
BCA or MCA [ Full time course from reputed
University]
No gap in education [ Passing year for S.S.C , H.S.C.
and Degree/Diploma to be mentioned]
Certifications Required if ANY Relevant Certification (Preference)
Specific Remarks/Requirement by
customer Server Hardware support with basic troubleshooting skills
and expertise in part replacement
Role Purpose
Server Hardware support with basic troubleshooting skills and expertise in part replacement
JOB RESPONSIBILITIES
Proactive Monitoring of all the servers using BSE tools
CPU & Memory utilization & monitoring.
Expertise in part replacement of Server hardware
Respond to and own Incident till resolution
Engage customer contracted hardware and software support vendors to facilitate incident
resolution
Work with customer support teams to review & resolve incidents
Co-ordinate with customer contacts to with BSE vendors in case of hardware failures or
involvement of third party vendor is required.
Raid and iLO configuration of HPE server
Correlate related incidents together into a problem ticket and manage through the problem
management process
Implement best practice configurations relating to specific vendor recommendations
Basic Server hardware troubleshooting
Server hardening as per the policy recommendations by BSE
Server Inventory Management
Technical Skills/Knowledge Requirement
Expertise in part replacement of Server hardware (Must)
Raid and iLO configuration of HPE server (Must)
Basic Server hardware troubleshooting (Must)
Server Inventory Management (Good to Have)
