
Telesales Agent And Customer Service Agents
1 day ago
Role & responsibilities :
- Convert leads for the company through telephonic conversations
- Maintain and monitor the records of all the conversations, be it customer feedback, purchase orders or queries
- Stick to the sales script and strategy, but also improvise it when needed, within the scope of the telesales executive job role
- Update customers about new launches and record customer reactions to new products
- Be aware of the latest industry trends as a telesales executive
- Liaise with the concerned department regarding customer queries and complaints
Preferred candidate profile :
- Bachelors degree or 12th pass with proven voice experience
- Proven record of meeting sales targets
- Outstanding negotiation and time management skills
- Willing to work in day shift
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