Back Office Executive

2 days ago

Pune, Maharashtra, India dae56ff4-e530-4f59-a14a-776d65667440 Full time ₹ 3,57,251 - ₹ 5,00,000 per year

Company: Improx Technologies

Location: Pune (Hybrid)

Job Type: Full-Time

Experience: 0–2 Years

Shift: US Shift / Night Shift

Education: Graduation preferred but not required

Joiners: Immediate

Job Description:

Improx Technologies is hiring Back Office Executives for voice and non-voice operations. The role includes handling customer interactions, maintaining records, preparing reports, and supporting internal teams. Candidates must have strong communication skills and be comfortable working in a performance-driven environment.

Responsibilities:

  • Handle inbound and outbound calls (voice) and manage email/chat processes (non-voice).
  • Maintain accurate data entry, documentation, and record updates.
  • Assist in daily operational tasks and ensure workflow efficiency.
  • Coordinate with internal teams for process-related requirements.
  • Follow company policies and maintain confidentiality at all times.

Requirements:

  • Excellent English communication (written and verbal).
  • Strong computer and typing skills; proficiency in MS Office.
  • Ability to multitask and maintain accuracy under deadlines.
  • Comfortable working in US/night shift.
  • Must have own laptop/PC with suitable configuration and high-speed internet.
  • Must be able to join immediately.
  • Graduation preferred but not compulsory.

Job Type: Full-time

Pay: ₹9, ₹29,304.54 per month

Benefits:

  • Paid time off
  • Work from home

Work Location: Remote

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