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Cloud Applications Engineer

2 weeks ago

Hyderabad, Telangana, India Opentext Full time US$ 90,000 - US$ 1,20,000 per year

Your Impact:

The role Cloud Application Engineer is to build & Support solutions to enhance availability, performance, and stability of OpenText services as well as automating away repetitive work. You'll also respond to pings, pages, and alerts to investigate issues in our products that you can really sink your teeth into. You'll be working on non-production and production environments, monitoring, data collection and configuration management, as well as disaster recovery planning, capacity engineering, reliability improvement initiatives and platform automation. Your mission will be to use cutting edge technology for monitoring and maintaining the day to day operations of the entire production infrastructure for OpenText Discovery on our AWS/GCP platform. The best person for this role is someone that has a collaborative spirit - in our world, its not about being a hero and having all the answers, its about sometimes saying "I don't know" and working on finding solutions rather than starting with an assumption. The team needs someone who can ask questions, learn from others and turn chaos into order.

This role is currently focusing on our Operations Center covering all our solutions by monitoring, taking proactive actions based on prescribed event action plans, and working with deployments and other maintenance activities. The role will lead into additional levels of the Cloud Application Engineer doing problem solving and trouble-shooting of the various solutions.

What the role offers:

  • Take ownership and accountability for the incident resolution process and SLAs.
  • Responsible for infrastructure setup, Continuous Integration/Continuous Delivery, deployment, monitoring, maintenance, and operations across multiple environments.
  • Plan and perform on-going application enhancement and maintenance.
  • Act as a technical liaison with other teams to evaluate and report bugs.
  • Ability to prioritize work to ensure timely project deliveries..
  • Responsible for problem management process and to identify the root cause of issues.
  • Available to work on weekends to scheduled maintenance activities and Deployments.

What you need to succeed:

  • Bachelors degree in Computer Sciences or related
  • Minimum 3 to 5 years of experience in Cloud Applications and Platforms.
  • Knowledge of Linux and of Java applications support.
  • Devops skills like Terraform, Gitlab, CI/CD
  • Terraform an IAAC to create kubernetes clusters in GKE
  • BOSH to deploy cloud foundry platform on Infrastructure
  • Experience in Dockers and Kubernetes based deployments.
  • Work experience on public cloud platforms such as GCP and AWS.
  • Familiarity with LoadBalancers/F5, Firewalls, SMTP, DNS Services, Networking protocols.
  • Developing and maintaining detailed documentation of work
  • Excellent communication and people skills
  • Strong analytical and problem-solving techniques
  • Experience on monitoring tools such as JIRA, HP OM, New Relic, Dynatrace Zabbix, etc.
  • Understanding of ITIL processes
  • Knowledge of middleware/webserver, preferably: Tomcat, Apache, JBOSS (in the order of listing).
  • Knowledge of Scripting in Shell, python, etc... (at least proficiency in one).
  • Knowledge of tools like ELK or Graylog or Splunk used for centralized logging.
  • Someone that is motivated and a self-starter
  • Strong Work Ethic