Cybersecurity Operations Analyst

1 week ago


India Zensar Technologies Full time US$ 60,000 - US$ 80,000 per year

Key Responsibilities:

  1. Security Event Monitoring & Incident Handling

o Monitor real-time alerts via Microsoft 365 Defender, Microsoft Sentinel, Cybereason, and Zscaler.

o Perform first- and second-level triage, document incidents, and support resolution.

o Work with managed service providers (MSPs) or third-party security providers as needed.

  1. Microsoft Secure Score & Compliance

o Track and improve Microsoft Secure Score across Office 365 and Azure tenants.

o Implement security best practices and remediate configuration gaps.

o Maintain compliance with South African regulations (e.g., POPIA) and ISO 27001 controls.

  1. Vulnerability Management

o Use Rapid7, Qualys, or Microsoft TVM to scan and report vulnerabilities.

o Collaborate with infrastructure and application teams to manage risk-based remediation.

  1. Endpoint & Cloud Security Operations

o Support Defender for Endpoint, Defender for Cloud Apps, Zscaler, and Cybereason.

o Investigate suspicious user and system activity across endpoint, identity, and cloud layers.

o Monitor Azure and Microsoft 365 security baselines via Lacework or Defender for Cloud.

  1. Security SOPs & Playbooks

o Maintain operational procedures and contribute to playbooks for incident response.

o Support internal and external audit processes with evidence and technical documentation.

Qualifications Required (South African Market Alignment):

· Essential:

o National Diploma or Bachelor's Degree in Information Technology, Cybersecurity, or related field

o 3–5 years' experience in a technical cybersecurity, security analyst, or SOC role

o Proven experience using Microsoft 365 Defender portal ( )

· Advantageous:

o Microsoft SC-200: Security Operations Analyst Associate

o Microsoft AZ-500: Azure Security Engineer

o CompTIA Security+ / CySA+ / CEH

o ISO 27001 Implementer or Auditor

o Understanding of POPIA, NIST CSF, MITRE ATT&CK

Core Skills & Competencies:

Technical Skills

Behavioural Competencies

Microsoft 365 Defender portal fluency

Strong attention to detail

Sentinel SIEM/SOAR alert triage

Analytical and investigative thinking

Secure Score remediation – M365 and Azure

Problem-solving mindset

Rapid7 / Qualys / Microsoft TVM vulnerability scans

Proactive and self-driven

Zscaler / Cybereason / Lacework administration

Ability to work under pressure

Basic scripting (PowerShell, KQL)

Effective communication (verbal & written)

Endpoint, identity, and cloud workload protection

Collaborative and team-oriented



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