
Cybersecurity Operations Analyst
1 week ago
Key Responsibilities:
- Security Event Monitoring & Incident Handling
o Monitor real-time alerts via Microsoft 365 Defender, Microsoft Sentinel, Cybereason, and Zscaler.
o Perform first- and second-level triage, document incidents, and support resolution.
o Work with managed service providers (MSPs) or third-party security providers as needed.
- Microsoft Secure Score & Compliance
o Track and improve Microsoft Secure Score across Office 365 and Azure tenants.
o Implement security best practices and remediate configuration gaps.
o Maintain compliance with South African regulations (e.g., POPIA) and ISO 27001 controls.
- Vulnerability Management
o Use Rapid7, Qualys, or Microsoft TVM to scan and report vulnerabilities.
o Collaborate with infrastructure and application teams to manage risk-based remediation.
- Endpoint & Cloud Security Operations
o Support Defender for Endpoint, Defender for Cloud Apps, Zscaler, and Cybereason.
o Investigate suspicious user and system activity across endpoint, identity, and cloud layers.
o Monitor Azure and Microsoft 365 security baselines via Lacework or Defender for Cloud.
- Security SOPs & Playbooks
o Maintain operational procedures and contribute to playbooks for incident response.
o Support internal and external audit processes with evidence and technical documentation.
Qualifications Required (South African Market Alignment):
· Essential:
o National Diploma or Bachelor's Degree in Information Technology, Cybersecurity, or related field
o 3–5 years' experience in a technical cybersecurity, security analyst, or SOC role
o Proven experience using Microsoft 365 Defender portal ( )
· Advantageous:
o Microsoft SC-200: Security Operations Analyst Associate
o Microsoft AZ-500: Azure Security Engineer
o CompTIA Security+ / CySA+ / CEH
o ISO 27001 Implementer or Auditor
o Understanding of POPIA, NIST CSF, MITRE ATT&CK
Core Skills & Competencies:
Technical Skills
Behavioural Competencies
Microsoft 365 Defender portal fluency
Strong attention to detail
Sentinel SIEM/SOAR alert triage
Analytical and investigative thinking
Secure Score remediation – M365 and Azure
Problem-solving mindset
Rapid7 / Qualys / Microsoft TVM vulnerability scans
Proactive and self-driven
Zscaler / Cybereason / Lacework administration
Ability to work under pressure
Basic scripting (PowerShell, KQL)
Effective communication (verbal & written)
Endpoint, identity, and cloud workload protection
Collaborative and team-oriented
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