OIC Support Analyst

7 hours ago

Noida, Uttar Pradesh, India Sopra Steria Full time ₹ 4,50,000 - ₹ 9,00,000 per year

Job Title: Oracle Integration Cloud (OIC) Support Analyst

Job Type: Full-time

Experience Required: 3–6 years in Oracle Integration Support or relevant role

Job Summary:

We are seeking a skilled and proactive Oracle Integration Cloud (OIC) Support Analyst to join our team. The ideal candidate will be responsible for supporting, maintaining, and troubleshooting OIC integrations between Oracle Fusion and various third-party or on-premise applications. This role requires strong analytical skills, a solid understanding of OIC components, and the ability to work closely with functional and technical teams.

Key Responsibilities:

  • Monitor, troubleshoot, and support OIC integrations (scheduled and real-time flows).
  • Investigate and resolve integration failures and performance issues.
  • Coordinate with Oracle Fusion functional teams and third-party vendors to identify and fix issues.
  • Analyze error logs, OIC flows, and REST/SOAP message payloads to pinpoint root causes.
  • Handle incidents, service requests, and change requests related to OIC.
  • Perform routine health checks, log analysis, and ensure smooth daily operations.
  • Manage and update incident records in ITSM tools like ServiceNow or Topdesk.
  • Develop documentation, including runbooks, troubleshooting guides, and FAQs.
  • Collaborate with developers to deploy integration fixes and enhancements.
  • Ensure compliance with SLAs and change management protocols.

Required Skills:

  • Strong hands-on experience with Oracle Integration Cloud (OIC).
  • Understanding of integration patterns, OIC, REST/SOAP APIs, XSLT mappings, FTP, and file-based integrations.
  • Experience with Oracle Fusion, Web Services, and Cloud Adapters (ERP, HCM, REST, SOAP, etc.).
  • Knowledge of Oracle Fusion Applications (ERP, HCM, SCM, etc.).
  • Ability to analyze and debug integration errors using logs and payloads.
  • Familiarity with ITIL processes (Incident, Change, Problem Management).
  • Strong problem-solving skills and attention to detail.

Preferred Skills:

  • Experience with Oracle Visual Builder, OCI, or Process Automation tools.
  • Knowledge of monitoring tools (e.g., OCI Monitoring, Log Analytics).
  • Familiarity with Agile/Scrum methodologies.
  • Certification in Oracle Integration Cloud or related technologies.

Education:

Bachelor's degree in computer science (B.Tech), Information Technology, or a related field.

Oracle certifications (preferred but not mandatory).

  1. ITIL/Service Management
  2. Knowledge of Incident, Problem, Change, and Event Management.
  3. Experience working with ITSM tools (ServiceNow, Remedy, TopDesk, etc.).
  4. Soft Skills
  5. Strong communication and coordination abilities.
  6. Analytical and proactive problem-solving skills.
  7. Ability to work in 24x7 support model / rotational shifts (if required)
  8. Strong interpersonal and communication skills both verbal and written.
  9. Ability to work independently and within a team environment.
  10. Proactive and customer-focused mindset.
  11. Effective time management and ability to prioritize tasks in a dynamic environment.

  • Sales Support Analyst

    2 weeks ago

    Noida, Uttar Pradesh, India 2A Company Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company Description2A Company is a Real Estate Investment Firm offering end-to-end services in raising private equity, investment advisory, asset management, mergers and acquisitions, and specialized funding. We focus on the changing needs of clients and provide comprehensive real estate services under one roof with a commitment to timely delivery. Operating...

  • Subcontractor - Oracle SAAS PAAS

    1 week ago

    Noida, Uttar Pradesh, India Birlasoft Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Country/Region: INRequisition ID: 31321Work Model:Position Type:Salary Range:Location: INDIA - NOIDA- BIRLASOFT OFFICETitle: Subcontractor - Oracle SAAS PAASDescription:Experience in developing high-level architecture designs and implementation plans for integrating cloud and on-premise applications using Oracle Integration Cloud.Expertise is building...

  • Senior Support Services Analyst

    7 hours ago

    Noida, Uttar Pradesh, India ION Group Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    The Role: This is an exciting opportunity to join ION as a Senior Support Services Analyst. As Senior Support Services Analyst, you will manage first line of contact for clients that report application-related questions and defects involving ION Corporates enterprise software utilized in the Financial and Commodity sectors as applicable. You will carry...

  • Business Analyst- Support

    1 week ago

    Noida, Uttar Pradesh, India Visdum Tech Full time ₹ 2,40,000 per year

    If you enjoy evaluating and analysing data, creating solutions, working with a variety of people and have a good grasp of information technology, this role could be perfect for you. As a business analyst you'll be helping the organisation to develop its functions, services and products to meet goals with internal and external stakeholders. You'll also play a...

  • Asset Management Technology Support Analyst

    4 hours ago

    Noida, Uttar Pradesh, India NTT DATA Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Req ID: 332721NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Asset Management Technology Support Analyst to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Senior SQL...

  • Oracle System Administrator

    5 days ago

    Noida, Uttar Pradesh, India GEDU CAREERS Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Position Summary:The Senior Oracle Fusion System Administrator is responsible for the end-to-end administration, configuration, and support of Oracle Fusion Cloud Applications across Finance, HCM, SCM, Procurement, and related modules. This role blends technical administration (infrastructure, integrations, performance tuning) and functional consulting...

  • Oracle System Administrator

    5 days ago

    Noida, Uttar Pradesh, India GEDU Services Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Position SummaryThe Senior Oracle Fusion System Administrator is responsible for theend-to-end administration, configuration, and supportof Oracle Fusion Cloud Applications across Finance, HCM, SCM, Procurement, and related modules. This role blendstechnical administration(infrastructure, integrations, performance tuning) andfunctional consulting(business...

  • Analyst

    2 hours ago

    Noida, Uttar Pradesh, India no name Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time, on-site Analyst role located in Noida. The Analyst will be responsible for data collection, analysis, and interpretation to support decision-making processes. Day-to-day tasks include preparing reports, monitoring key metrics, identifying trends, and providing...

  • Oracle Integration

    3 days ago

    Noida, Uttar Pradesh, India hastree Technologies Full time ₹ 10,00,000 - ₹ 15,00,000 per year

    Hastree Technologies is a next-generation global leader in the IT industry, enabling 100+ clients from countries such as India, the U.S., Australia, Canada, and across Europe to navigate their digital transformation. Established in 2019, we expertly guide our clients throughout their digital journeys. We achieve this by offering unmatched solutions that...

  • Oracle Fusion Payroll Consultant

    7 hours ago

    Noida, Uttar Pradesh, India hastree Technologies Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Hastree Technologies is a next-generation global leader in the IT industry, enabling 100+ clients from countries such as India, the U.S., Australia, Canada, and across Europe to navigate their digital transformation. Established in 2019, we expertly guide our clients throughout their digital journeys. We achieve this by offering unmatched solutions that...