Automation Engineer Associate Advisor

Automation Engineer Associate Advisor - HIH - Evernorth

Position Overview

The Provider Technology Shared Services Engineering team is seeking an Software Engineer Senior Analyst for a Band 3 Contributor Career Track position.

The Software Engineer Senior Analyst will play a critical role in system development within the broader Provider Technology Solutions and Engineering organization, significantly influencing Operations and Technology Product Management. This position will provide expertise in the engineering, design, installation, and startup of automated systems, including a self-service onboarding kit that enables users to begin utilizing the solution within minutes. The solutions developed will be accessible to individuals with minimal technical skills and will require no additional coding, ensuring zero maintenance is needed.

As a member of our team, you will operate within a high-performance, high-frequency enterprise technology environment. This role entails collaborating closely with IT management and staff to identify automated solutions that leverage existing resources with tailored configurations for each use case. The objective is to minimize redundancy in solutions while promoting an enterprise mindset focused on reusability and maintaining high standards, ultimately ensuring minimal future maintenance requirements.

The Software Engineer Senior Analyst demonstrates significant creativity, foresight, and sound judgment in the conception, planning, and execution of initiatives.

Additionally, the Senior Analyst stays informed about the latest advancements in technology, including AI and machine learning, to enhance both existing and new automation solutions. These solutions are designed to optimize production costs while facilitating the addition or updating of features aimed at improving the overall software development lifecycle experiences.

Responsibilities  

• Provide comprehensive consultation to business unit and IT management, as well as personnel, regarding all facets of application development, testing and automation solutions across diverse development, financial, operational, and computing environments.
• Provides strategic vision in architectural design and Test Automation guidance for the team, emphasizing a thorough evaluation of the quality attributes of a software system. This includes considerations for smoke, functional, regression, rather than focusing solely on the functionality of individual features. Additionally, actively oversees and manages the design of supported automation solutions.
• Conduct comprehensive research and evaluation of all potential solutions to recommend the most efficient and cost-effective automation solution that can be reused with an enterprise mindset, facilitating scalability for both existing and new applications with minimal modifications.
• Ensures that engineering solutions are aligned with the overall Technology strategy while addressing all application requirements. 
• Demonstrate industry-leading technical abilities that enhance product quality and optimize day-to-day operations. 
• Understand how changes impact work upstream and downstream including various back end and front-end architectural modules.
• Enhance personnel effectiveness using heat matrices to prioritize Quality and Development Engineering resources on high-impact interfaces while identifying areas of lesser focus.
• Develop and implement automation solutions to improve engineering and operational efficiency. 
• Troubleshoot and optimize automated solutions and related artifacts to ensure seamless execution in CI/CD pipelines and on local machines, minimizing software and package dependencies or conflicts to reduce cycle time.
• Execute on a strategy to hand over the automation solutions to every Agile teams for adoption and use within their areas of focus, requiring zero maintenance and minimal effort for any enhancements without delving into coding.
• Encouraging and building automated processes wherever possible.
• Recognized internally as a subject matter expert.

Qualifications

Required Skills:

• Demonstrated experience in a Functional Test Automation engineering role. 
• Demonstrated practical experience with Selenium, BDD, TDD, Python, Cucumber and OpenShift, and various other open-source functional testing frameworks.
• Demonstrated capability to develop script-less frameworks that are scalable to enterprise level for various applications, achieved through configuration rather than coding.
• Conduct benchmarking, assess scalability, flexibility, reusability, and other functional testing aspects. Identify and address technical issues in collaboration with Development and cross-functional teams to ensure clear communication and effective follow-up.
• Familiarity with contemporary delivery practices, including DevOps, continuous deployment, continuous integration, continuous testing, behavior-driven development, and specification by example. 
• A strong foundation and practical experience in programming languages, particularly Python, Shell Scripts are essential for developing a reusable functional testing framework that meets the requirements of enterprise-level applications.
• Demonstrated expertise in cloud infrastructure and platforms, including Amazon Web Services and OpenShift. 

Required Experience & Education: 

• A Bachelor's degree in Computer Science or a related field is required.
• 5 - 8 years of professional experience in Functional Test Automation is required. This includes expertise in Desktop, Mobile, API, Web, and Cloud.
• At least 3 years of experience in Agile methodologies is required.
• Familiarity with an onshore/offshore operational model is essential.
• Demonstrated experience in the architecture, design, and development of large-scale enterprise application solutions is required.

Desired Experience:  

• Proficient in Functional Test Automation and automation methodologies.
• Proficient in triaging and identifying functional issues, including root cause analysis, connection problems, and application bottlenecks.
• Providing coaching and guidance to team members.

Location & Hours of Work

Full-time position, working 40 hours per week. Expected overlap with US hours as appropriatePrimarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WAH)Equal Opportunity Statement

Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.