Front Office Executive

2 days ago

Khammam, Telangana, India Hearing Solutions Full time

Role & responsibilities

Role & responsibilities

  • To welcome & Assist Customer on their arrival in centre.
  • Take down customers details and information. (Forms and official Templates to be filled).
  • Confirm their purpose of visit and Guide them accordingly (Test, Purchase, Service, Diagnosis, Consultation).
  • Attending calls- Receiving, and responding, Transferring calls to appropriate departments, providing full. information, and support to the caller.
  • Maintaining walk inn register and admin registers.
  • Preparation of database of Client contacts and updating.
  • Filling papers/bills and important documents.
  • Handling (Cash & A/c) Depositing Cash in Bank, maintain financial Register (D)
  • Co coordinating with different Departments of the companies.
  • Generating daily report and passing it to the Branch Manager (Stocks, Sales, Walk inn, Daily Expenses).
  • Coordinate for office events. (Interview Drive, Promotional activities, Joining formalities, Send off, Birthdays).
  • Supervise if the office equipments are working in order like fax m/c, printer, PABX system etc.
  • Should have all the maintenance staff contact number Organized and in order.
  • Vendor management for stationers, travel agents, courier agents, and all allied third party service providers.
  • Maintains confidentiality at all time of the organization fiscal and personnel related information.

II Skill Set (FOE)

  • Candidate must have good presentable personality.
  • Must have good communication skill.
  • Friendly attitude will be helpful.
  • Good analytical skill is essential.
  • Good interpersonal skills/Soft Skills
  • Must be flexible with working time.
  • Candidate must have Good knowledge of computers.
  • Should Speak English, Hindi Fluently.
  • Should be a quick learner.
  • Multi tasking ability.
  • Should possess an attitude to serve and help people.
  • Customer Service oriented (C.S experience Preferred).
  • Excellent people skills and ability to interact with a wide range of client, staff and customers.
  • Having Experience as (FOE) in hospitals and clinics Preferable (H.S).
  • Graduation Preferred.
  • Age 19 to 30 years

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