
Welspun GCC
2 days ago
Key Responsibilities:
- Respond to finance-related queries from vendors, internal departments, and other stakeholders via email, phone, or ticketing systems.
- Track, log, and follow up on helpdesk tickets to ensure timely resolution.
- Assist in resolving issues related to payments, invoices, vendor master data, and account statements.
- Coordinate with Accounts Payable, Accounts Receivable, and other finance sub-teams to address queries.
- Maintain accurate records of helpdesk cases and prepare regular reports.
Requirements:
- Bachelors degree in Commerce, Finance, Accounting
- Good verbal and written communication skills.
- Basic knowledge of accounting and finance processes.
- Proficiency in Microsoft Office (especially Excel and Outlook).
- Willingness to learn and adapt in a fast-paced environment.
Preferred (Not Mandatory):
- Familiarity with ERP systems (e.g., SAP)
- Experience using a helpdesk or ticketing system is a plus.
Soft Skills
- Ability to work independently and in a team.
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