
Assistant Operations Manager- Credits
4 days ago
Designation: Assistant Operations Manager- Credits
Role Objective: To directly supervise and motivate a team of frontline employees, ensuring day-to-day operations run smoothly, meet performance targets, maintain quality standards, and effectively communicate company goals while fostering a positive work environment and addressing challenges at the operational level, acting as a bridge between management and the workforce.
Essential Duties and Responsibilities:
- Great with Healthcare knowledge
- Should be aware of all type of payers.
- Must have good understanding of payer portal for benefits & denials.
- Should have people centric mindset to manage team
- Should have verbal and written communication skills, probing skills and denials understanding
- Work in all 06pm to 3Am shifts.
- Should be okay with work from office
Skill Set:
- Candidate should possess good Healthcare knowledge.
- Candidate should have knowledge of Commercial, Medicaid, Medicare and other Government / miscellaneous payers.
- Ability to interact positively with team members, peer group, seniors and onshore counterpart.
- Credit Balance Knowledge
- Detailed understanding of Denials
- Exposure on all financial class for all payers
Pre-requisite:
- Should have analytical skills & exhibit clear thinking/reasoning
- Should be able to comprehend & well-articulated to present his/her thought process well
- Should have excellent feedback and coaching skills
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