Assistant Operations Manager- Credits

4 days ago

Gurgaon, Haryana, India R1 RCM Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Designation: Assistant Operations Manager- Credits

Role Objective: To directly supervise and motivate a team of frontline employees, ensuring day-to-day operations run smoothly, meet performance targets, maintain quality standards, and effectively communicate company goals while fostering a positive work environment and addressing challenges at the operational level, acting as a bridge between management and the workforce.

Essential Duties and Responsibilities:

  • Great with Healthcare knowledge
  • Should be aware of all type of payers.
  • Must have good understanding of payer portal for benefits & denials.
  • Should have people centric mindset to manage team
  • Should have verbal and written communication skills, probing skills and denials understanding
  • Work in all 06pm to 3Am shifts.
  • Should be okay with work from office

Skill Set:

  • Candidate should possess good Healthcare knowledge.
  • Candidate should have knowledge of Commercial, Medicaid, Medicare and other Government / miscellaneous payers.
  • Ability to interact positively with team members, peer group, seniors and onshore counterpart.
  • Credit Balance Knowledge
  • Detailed understanding of Denials
  • Exposure on all financial class for all payers

Pre-requisite:

  • Should have analytical skills & exhibit clear thinking/reasoning
  • Should be able to comprehend & well-articulated to present his/her thought process well
  • Should have excellent feedback and coaching skills

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