Network Operations Center Engineer

3 days ago

Vadodara, Gujarat, India r3 Consultant Full time ₹ 9,00,000 - ₹ 12,00,000 per year

JOB DESCRIPTION

  • Monitor Windows and Linux servers using enterprise-monitoring tools (e.g., Zabbix, Nagios, Solar Winds, etc.).

  • Proactively identify and respond to service disruptions and performance issues. Track and report the health status of critical infrastructure components, including servers, storage, and network systems.

  • Perform basic troubleshooting and service restarts for Apache, Tomcat, and Java applications. Execute health checks, log analysis, and event correlation to detect early signs of potential incidents.

  • Escalate issues to respective L2/L3 teams based on severity and impact. Maintain and update monitoring configurations, alerting thresholds, and dashboards. Document incidents, solutions, and monitoring run books.

  • Participate in an on-call rotation to provide 24/7 monitoring support for business-critical systems. Assist in capacity planning and proactive improvements to system performance and resilience.

Required Skills & Qualifications

  • Strong technical knowledge of Windows Server and Linux (RHEL/CentOS/Ubuntu) environments.

  • Ability to understand and restart system services and daemons.

  • Basic understanding of system logs, process management, and troubleshooting commands.

  • Experience with one or more infrastructure monitoring tools (e.g., Zabbix, Nagios, Prometheus) Good understanding of networking basics (IP, DNS, latency, firewall basics).

  • Knowledge of scripting (Bash/PowerShell) is a plus. Strong problem-solving skills and a proactive attitude.

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