Direct Walk-In Opportunity Tcs For International Voice at Mumbai
5 days ago
- Handle customer interactions daily with 0 availability time
- Ensure SLAs are met consistently at individual and team level.
- Meet and exceed all performance thresholds.
- Focus on Key KPI's like RSAT, AHT and customer experience.
- Constantly remain abreast of new changes
Implement feedback and corrective actions to avoid repeat instances
Role & responsibilities
Candidates with international customer service (VOICE) experience preferred.
- Graduate and above with minimum 12 months experience and HSC with minimum 18 months' experience and maximum 12 years' experience in contact center industry.
- Flexible working in rotational shifts, including night shifts
- Fresher Candidates: B. Com, BA, BAF, BBI, BBA, BBM, BMS, BSc (Except IT & CS) Fresher Graduates from 2024 & 2025 Year of Passing Batch.
- BE/BTech and Postgraduates are not eligible
- Mode of Salary credit should be through banks from all the employers (No cash in hand)
- All educational and employment documents are mandatory to have.
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