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Senior AR Caller

2 weeks ago

Hyderabad, Telangana, India Cognizant Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Roles and Responsibilities :

  • Manage AR calls to resolve outstanding accounts receivable issues with patients, insurance companies, and other stakeholders.
  • Identify and address denials by investigating root causes, appealing denied claims, and implementing corrective actions.
  • Collaborate with internal teams such as medical billing, hospital administration, and revenue cycle management to ensure seamless communication and efficient resolution of AR issues.
  • Analyze data to identify trends and areas for improvement in the revenue cycle process.

Job Requirements :

  • 1-4 years of experience in AR calling voice in US healthcare industry (Hospital Billing preferred).
  • Strong knowledge of medical billing, denial management, and revenue cycle management (RCM).
  • Excellent communication skills for effective interaction with patients, insurance companies, and internal stakeholders.
  • Should be ready to work from office
  • Must be willing to work in night shifts (US Shifts)