Sr Tech support Associate Required For US Shift

12 hours ago

Kolkata, West Bengal, India Adeeba e Services Full time US$ 15,000 - US$ 25,000 per year
Company Description

Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems.

Job Description

Experienced candidates needed for Inbound Technical Support Process for US Shift.

Job Role: Receiving Inbound calls from customers regarding printers, routers, e mails etc.. Analyzing the issues correctly and selling the relevant plans and software..

Candidates profile:

Must have dialled in Outbound Tech process for more than 6 months.

Must be able to close calls and take payments from the customers.

Must be confident in pitching about the service plans to the customers.

Must be very fluent in English.

Must be Comfortable for Night shift.

Benefits and facilities:

Fixed Salary on 1st of every month In Salary Account+Huge Incentives.

24 leaves in a year+comp offs+b'day leaves
Daily/Monthly Incentives

Spot Incentives

No Extension of Shift Timings

Medical benefits

Salary: Not a bar for a right candidate.

Working Days:6 days

 Contact Person : HR

Qualifications

HS / GRADUATE

Additional Information

All your information will be kept confidential according to EEO guidelines.

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