Area Academic Manager- Jabalpur

1 week ago

Jabalpur, Madhya Pradesh, India Tata Classedge Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Training:

  • Conduct Pre-Training System Analysis (PTSA)
  • Organize Go-live Teacher training/ ClassEdge Product training.
  • Conduct CE based pedagogy/ refresher training sessions
  • Product and process training to newly recruited Edge Co-ordinators in schools

Service support:

  • Identify and resolve content related concerns raised by teachers, within defined timelines.
  • Provide product development inputs to the organisation based on the feedback from school/ teachers.
  • Analyze usage reports to plan and implement academic interventions in schools.

Relationship

  • Visit schools at defined time intervals and ensure optimal usage of CE assets in teaching.
  • Organise usage and engagement activities in schools, as required.
  • Ensure excellent customer satisfaction on academic parameters and collect the Customer feedback form, as per timelines.
  • Meeting with the school stakeholders/ school management, as required.

General

  • Update Project portal & other related reports as mandated.
  • Manage Edge Co-ordinators (out-sourced staff at school), monitor their performance and provide timely feedback.
  • Ensure adherence/ compliance to the listed policies and processes

Knowledge/Skills

  • Strong communication skills
  • Good Negotiation and problem solving skills
  • High degree of Relationship building skills
  • Strong interpersonal skills

Education

  • Candidate should have a strong educational background - graduation/ post-graduation degree preferably in Maths/ Science/ Social Sciences/ Commerce/ English or related subjects; Possessing a B.Ed degree or equivalent will be considered as an added advantage.

Interested candidates can share their resume

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