Customer Service Executive

1 day ago

Anna Nagar, Tamil Nadu, India CADD Centre Training services Full time ₹ 3,00,00,000 - ₹ 4,20,00,000 per year

Job Summary:

We are looking for a dynamic and motivated Executives(Female candidates only ) to join our team at the CADD Centre, Anna Nagar Branch. The Executives will play a key role in guiding prospective enquires about various courses offered at the centre, and help them make informed decisions.

Key Responsibilities:

  • Provide information about course offerings, career pathways, and course benefits to prospective students and their families.
  • Address queries related to course structure, fees, duration, and career opportunities post-training.
  • Guide students about the admission process and assist them with the enrollment.
  • Handle incoming inquiries from potential students through calls, emails, and walk-ins.
  • Follow up with leads and ensure conversion into enrollments.
  • Maintain records of student interactions, inquiries, and admissions in the system.
  • Assist in handling registration and fee collection processes.
  • Maintain accurate and up-to-date records for student enrollments, counseling sessions, and admissions.

Skills & Qualifications:

  • Educational Background:
  • Bachelor's degree in any discipline (preferably related to education or counseling).
  • Skills:
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work under pressure.
  • Good understanding of student psychology and career guidance.
  • Basic computer skills (MS Office, Email, CRM software).

Job Type: Full-time

Pay: ₹25, ₹35,000.00 per month

Benefits:

  • Cell phone reimbursement

Work Location: In person

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