Customer Service Executive
1 day ago
Job Summary:
We are looking for a dynamic and motivated Executives(Female candidates only ) to join our team at the CADD Centre, Anna Nagar Branch. The Executives will play a key role in guiding prospective enquires about various courses offered at the centre, and help them make informed decisions.
Key Responsibilities:
- Provide information about course offerings, career pathways, and course benefits to prospective students and their families.
- Address queries related to course structure, fees, duration, and career opportunities post-training.
- Guide students about the admission process and assist them with the enrollment.
- Handle incoming inquiries from potential students through calls, emails, and walk-ins.
- Follow up with leads and ensure conversion into enrollments.
- Maintain records of student interactions, inquiries, and admissions in the system.
- Assist in handling registration and fee collection processes.
- Maintain accurate and up-to-date records for student enrollments, counseling sessions, and admissions.
Skills & Qualifications:
- Educational Background:
- Bachelor's degree in any discipline (preferably related to education or counseling).
- Skills:
- Excellent communication and interpersonal skills.
- Ability to multitask and work under pressure.
- Good understanding of student psychology and career guidance.
- Basic computer skills (MS Office, Email, CRM software).
Job Type: Full-time
Pay: ₹25, ₹35,000.00 per month
Benefits:
- Cell phone reimbursement
Work Location: In person
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