Cloud Specialist 2

3 hours ago

Hyderabad, Telangana, India Hyland Full time ₹ 8,00,000 - ₹ 12,00,000 per year


Overview

Hyland Software is widely known as a great company to work for and a great company to do business with. Being a leader in providing software solution for managing content, processes, and cases for organizations across the globe we enabled more than 20,000 organizations to digitalize their workplaces and transform their operations.

Currently we are looking for the position of Cloud Specialist 2 ( Hyderabad Location ) . We are accepting applications from Hyderabad location only and this is Work from Office job opportunity.

The Cloud Specialist 2 is primarily responsible for responding to and resolving monitoring alerts responding to and resolving requests from customers partners and the company services team responding to incidents working Disaster Recovery failover testing and working scheduled maintenance windows within the cloud environment.



Responsibilities

Qualifications:

  • Must have a bachelor's degree
  • A minimum of 3 Years - 5 years of experience working in Infrastructure Support or NOC
  • Strong Knowledge of Cloud technologies, SQL & CRM based applications
  • Strong troubleshooting & analytical skills
  • Strong Knowledge of various monitoring tools like SolarWinds, BMC etc.
  • Strong Knowledge of ITIL
  • Strong Oral & Written communication skills
  • Ability to multi-task and prioritize workload
  • Adaptable to a 24/7 rotational shift model including night shifts
  • Ability to adapt to continuously changing procedures and environment
  • Strong Customer Handling experience preferred


Basic Qualifications

Responsibilities:

  • Application Layer Monitoring on Cloud
  • Monitor infrastructure including (Servers, Applications & Services) and remediate issues
  • Documentation, recording and updating incident details in ITSM tool.
  • Responsible for maintaining NOC related reports.
  • Ensure maximum possible service availability and performance.
  • Manage escalations within SLAs defined in the team's standard operating procedures.
  • Coordination with stakeholders and third-party vendors.
  • Support and Classification, making an initial assessment into the nature of the incident, assessing the severity, impact and risk.
  • Allocation of unresolved Incidents to appropriate support groups
  • Monitoring & Tracking, reviewing the progress of an incident and keeping the user informed
  • Manage requests / incidents assigned by Leads/Manager

  • Cloud Specialist 2

    2 days ago

    Hyderabad, Telangana, India Hyland Software, Inc. Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    OverviewHyland Software is widely known as a great company to work for and a great company to do business with. Being a leader in providing software solution for managing content, processes, and cases for organizations across the globe we enabled more than 20,000 organizations to digitalize their workplaces and transform their operations.Currently we are...

  • SAP ECC Cloud Migration Specialist

    3 hours ago

    Hyderabad, Telangana, India Adv Techminds Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    We are seeking an SAP ECC Cloud Migration Specialist to assist in our transition to cloud-based SAP solutions. The ideal candidate will have experience with LSMW uploads, data transformations, and a solid understanding of finance and functional aspects.Key Roles & Responsibilities:1. Execute LSMW uploads for data migration. - 3+ years2. Perform data...

  • Cloud Infrastructure Specialist

    4 days ago

    Hyderabad, Telangana, India Beetexting Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Hands-on experience with Cloud Infrastructure, AWS Services, Terraform, Observability, Server Admin, Automation, and ScriptingJoin Beetexting - Revolutionizing Communication with Cutting-Edge TechnologyAbout Us:Beetexting is building the future ofbusiness texting solutions, helping companies connect with their customers in smarter, faster, and more personal...

  • Cyber Security Sales Specialist

    2 days ago

    Hyderabad, Telangana, India Cloud Armor IT Consultancy Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Here's a professional Job Description draft for a Cybersecurity Sales Specialist tailored to your business offerings:Job Title: Cybersecurity Sales SpecialistLocation: Hybrid / Remote / [Insert City]Department: Sales & Business DevelopmentReports To: Director – Sales / Business HeadExperience: 3–8 years in IT / Cybersecurity SalesAbout UsAtCloud Armor IT...

  • RaagviTech - Salesforce Marketing Cloud Specialist

    2 hours ago

    Hyderabad, Telangana, India Nexthire Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Role: Salesforce Marketing Cloud SpecialistExperience: 3 - 6 yearsLocation: Hyderabad (work from office)Preferred: Immediate JoinersSummary:Salesforce Marketing Cloud Specialists conduct regular reviews of marketing automation campaignsand processes to optimize performance. Support marketing activities across channels with campaignbuild, deployment, and data...

  • Salesforce Marketing Cloud

    2 weeks ago

    Hyderabad, Telangana, India QUADRANTECH PVT. LTD. Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Job Title: Salesforce Marketing Cloud (SFMC) Developers (Multiple Roles)Location: HyderabadWork Hours: 3:00 PM – 12:00 AM ISTExperience: 5+About The RoleQuadrantech is hiring multiple Salesforce Marketing Cloud Developers with specialized expertise across development, coding, QA, and integrations. You will work with cross-functional teams to deliver...

  • Cloud Specialist 1

    2 days ago

    Hyderabad, Telangana, India Hyland Software, Inc. Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    OverviewHyland Software is widely known as a great company to work for and a great company to do business with. Being a leader in providing software solution for managing content, processes, and cases for organizations across the globe we enabled more than 20,000 organizations to digitalize their workplaces and transform their operations.Currently we are...

  • Cloud Specialist 3

    9 hours ago

    Hyderabad, Telangana, India Hyland Software, Inc. Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    OverviewHyland Software is widely known as a great company to work for and a great company to do business with. Being a leader in providing software solution for managing content, processes, and cases for organizations across the globe we enabled more than 20,000 organizations to digitalize their workplaces and transform their operations.Currently we are...

  • Cloud Specialist 3

    2 weeks ago

    Hyderabad, Telangana, India Hyland Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    OverviewJob DescriptionThe Cloud Specialist 3 is primarily responsible for responding to and resolving monitoring alerts responding to and resolving requests from customers partners and the company services team responding to incidents working Disaster Recovery failover testing and working scheduled maintenance windows within the cloud environment...

  • Oracle Integration Cloud

    35 minutes ago

    Hyderabad, Telangana, India Akshya Patra Services Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    "With 5-8 years of strong proven experience" We are looking for an Oracle Integration Cloud (OIC) Specialist with 2-6 years of hands-on experience in OIC integrations, including SOAP, REST, DB, FTP, and ERP connections. It would help if you had expertise in OIC activities such as file handling, fault management, and connection configuration (Trigger,...