Senior Collection Specialist

21 hours ago

Chennai, Tamil Nadu, India Sutherland Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Hi Connections,

Hiring Senior Collections Specialist

Work From Home

Key Skill: Collections, Good Communication, International Voice

Mandatory Skill: Good Communication, Graduate, Open to shifts

Minimum : 2 years exp in Collections

  1. Review open accounts from the daily Ageing report

  2. Monitor and maintain the assigned accounts - Collection calls (Outbound/Inbound in a professional manner), account adjustments and customer reconciliations

  3. Collect customer payments in accordance with payment due date and timely follow-up on payment arrangements

  4. Monitor customer payments activity to ensure receivables are collected in a timely manner

5.Ensure timely escalation in case of non-payment or no response

  1. Provide customer service with regards to sending statements, process customer refunds, and process account adjustments and resolves client-billing problems and applying good customer service in a timely manner

  2. Identify issues attributing to account delinquency and discuss them with customers and escalate with client

  3. Assists with the cleanup of UC's (unapplied credits), short paid invoices

  4. Send Dunning letter to customers to make the payment of delinquent accounts

10.Communicate & follow up with Sales/Operations department regarding customer accounts on a timely basis

11.Update Daily/Weekly trackers and perform self-quality check

12.Adherence to Control and Compliance

  1. Act as a liaison between Customer, Sales, Billing and various internal departments to ensure smooth flow of transaction and resolution of issues if any

  2. Follow and update the Standard Operating Procedure (SOP)

  3. Active participation in Learning & Developments

16.Involve in Process Improvements and its implementation

17.Comply with all Internal and External Service Level Agreement & Key Performance Index requirements

  1. Interact and Coordinate with the support functions teams

  2. Preparing questionnaires along with training team for Internal Assessment

20.Adherence to Control and Compliance and collate related documents towards external / internal audit

  1. Acting as a backup to the Team lead as and when required

**Interested Kindly Ping / Call @

Kindly drop your Resume @ **

Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to

  • Senior Manager Collections

    4 weeks ago

    Chennai, Tamil Nadu, India GENPACT Full time

    Genpact NYSE G is a global professional services and solutions firm delivering outcomes that shape the future Our 125 000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients Powered by our purpose - the relentless pursuit of a world that works better for people - we...

  • Collections Specialist

    4 weeks ago

    Chennai, Tamil Nadu, India HCLTech Full time

    Major Responsibilities:- Collection of all complex/high profile accounts in the portfolio following the defined collection strategy and accountability of aged receivables as per defined metrics/SLAs Implementation of service stops/ remove stops according to process. Review of UMCC and on

  • Collections Specialist

    4 weeks ago

    Chennai, Tamil Nadu, India HCLTech Full time

    Major Responsibilities:-- Collection of all complex/high profile accounts in the portfolio following the defined collection strategy and accountability of aged receivables as per defined metrics/SLAs- Implementation of service stops/ remove stops according to process.- Review of UMCC and on account payments as per ICMP guidelines- Identify the potential...

  • Collections Specialist

    3 weeks ago

    Chennai, Tamil Nadu, India HCLTech Full time

    Major Responsibilities:- Collection of all complex/high profile accounts in the portfolio following the defined collection strategy and accountability of aged receivables as per defined metrics/SLAs Implementation of service stops/ remove stops according to process. Review of UMCC and on account payments as per ICMP guidelines Identify the potential...

  • Collections Specialist

    3 weeks ago

    Chennai, Tamil Nadu, India HCLTech Full time

    Major Responsibilities:-Collection of all complex/high profile accounts in the portfolio following the defined collection strategy and accountability of aged receivables as per defined metrics/SLAsImplementation of service stops/ remove stops according to process.Review of UMCC and on account payments as per ICMP guidelinesIdentify the potential write-offs...

  • Walk-In Drive OTC Collections Specialist

    21 hours ago

    Chennai, Tamil Nadu, India HCLTech Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    HCLTech Walk-In Drive OTC Collections Specialist | 2-8 Yrs Exp | Chennai (24 Aug)Interview Date: 24 Aug 2025Interview Time: 9:30 AM 2:30 PMInterview Venue: HCLTech, Tower 4, Elcot SEZ Special Economic Zone, 602/3, 138, Shollinganallur, Chennai, TamilNadu HR SPOC: Jefferson GExperience Required: 2 -8 Years (only eligible)Shift: US ShiftNotice Period:...

  • Walk-In Drive OTC Collections Specialist

    19 hours ago

    Chennai, Tamil Nadu, India HCLTech Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    HCLTech Walk-In Drive OTC Collections Specialist | 2-8 Yrs Exp | Chennai (24 Aug)Interview Date: 21st Aug 2025Interview Time: 10:00 AM 3:00 PMInterview Venue: HCLTech, Tower 4, Elcot SEZ Special Economic Zone, 602/3, 138, Shollinganallur, Chennai, TamilNadu HR SPOC: Jefferson GExperience Required: 2 -4 Years (only eligible)Shift: US ShiftNotice Period:...

  • Collections Manager

    6 days ago

    Chennai, Tamil Nadu, India Aditya Birla Group Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    AB Housing Finance LimitedCollections ManagerLocation: Century Plaza, Chennai, Tamil NaduOrganizational ContextKey Aspects:Part of the Aditya Birla Capital Limited, Aditya Birla Housing Finance Limited (ABHFL) is registered with the National Housing Bank as a housing finance company under the National Housing Bank Act, 1987. The company offers a complete...

  • Senior Cash Collections Manager

    2 weeks ago

    Chennai, Tamil Nadu, India beBeeCollections Full time ₹ 1,80,000 - ₹ 2,00,000

    High-Value Career OpportunityJob Description: We are seeking an experienced professional to manage cash collection, account management, customer relations, and controls compliance.Key Responsibilities:Cash Collection: Collect cash from clients in a timely and efficient manner.Account Management: Manage client relationships and ensure seamless account...

  • Walk-In Drive – OTC Collections Specialist | 2-4 Yrs Exp | Chennai

    2 weeks ago

    Chennai, Tamil Nadu, India HCLTech Full time

    HCLTech Walk-In Drive – OTC Collections Specialist | 2-4 Yrs Exp | Chennai (21st Aug) Interview Date: 21st Aug 2025 Interview Time: 10:00 AM – 3:00 PMInterview Venue: ETA 3, Sandhya Infocity - HCL Tech, NavalurHR SPOC: Jefferson GExperience Required: 2 -4 Years (only eligible)Shift: US ShiftNotice Period: Immediate JoinersCarry a copy of your...