
SME – Adobe Journey Optimizer
5 days ago
About the Role:
We are looking for a Subject Matter Expert (SME) in Adobe Journey Optimizer (AJO) with at least 5 years of hands-on experience in the tool. The ideal candidate will provide developer support and lead AJO configurations to design, optimize, and scale customer journeys across channels.
Key Responsibilities:
- Configure and manage end-to-end journeys in AJO, including sequencing across email, web, and other channels.
- Drive campaign optimization, personalization, and decisioning logic.
- Execute batch & blast as well as lights-on campaigns using AJO.
- Explore and implement strategies to leverage AJO as an alternative to Adobe Target for experimentation and testing.
- Partner with business and technical teams to deliver seamless, high-impact customer experiences.
Requirements:
- Minimum 5 years of experience in Adobe Journey Optimizer (AJO).
- Strong expertise in campaign management, personalization, and customer journey design.
- Hands-on experience with multi-channel journey orchestration and optimization.
- Ability to work cross-functionally and translate business needs into scalable AJO solutions.
Job Type: Contractual / Temporary
Contract length: 6 months
Pay: ₹70, ₹100,000.00 per month
Experience:
- Adobe journey Optimizer: 4 years (Required)
Work Location: Remote
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