Receptionist

6 days ago


Whitefield, Karnataka, India VETIC Full time ₹ 28,368 - ₹ 3,42,687 per year

Retail Operations & Visual Merchandising

  • Manage the retail section of the clinic, ensuring attractive and effective visual merchandising.
  • Maintain optimal inventory levels, coordinate with suppliers, and minimize stock-outs or overstock situations.
  • Conduct regular audits, track expiry dates, and ensure proper storage and display of products.

Sales & Revenue Growth

  • Drive sales of pet food, grooming products, toys, accessories, and wellness products.
  • Meet or exceed monthly and quarterly sales targets.
  • Execute in-clinic promotions and campaigns to boost product visibility and conversions.

Customer Engagement & Experience

  • Personally onboard pet parents, educate them about available products & services.
  • Ensure each customer enjoys a seamless, delightful experience at every visit.
  • Address and resolve in-clinic concerns promptly.

Feedback, NPS & Reviews

  • Actively collect pet parent feedback, conduct NPS surveys, and drive Google reviews.
  • Analyze feedback to identify improvement areas and implement corrective measures.

App & Digital Onboarding

  • Promote the Vetic App, assist pet parents with sign-ups, and educate them on app features such as bookings, vaccination reminders, and loyalty benefits.

Collaboration & Reporting

  • Report to the Area Manager with updates on sales performance, inventory, and customer experience metrics.
  • Work closely with the Clinic Manager to ensure smooth day-to-day operations and alignment on customer service standards.
  • Coordinate with veterinarians and grooming teams to deliver a holistic experience.

Job Type: Full-time

Pay: ₹10, ₹28,568.93 per month

Work Location: In person


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