Store Manager

7 days ago

Pari Chowk Greater Noida DelhiNCR, India ARB Accessories Full time ₹ 8,00,000 - ₹ 12,00,000 per year

The Store Manager is responsible for the overall performance of a retail store, ensuring profitability and operational efficiency. This role involves leading and motivating a team, maintaining exceptional customer service, managing inventory, and implementing sales and marketing strategies to meet or exceed store goals.

Key responsibilities

  • Leadership and staff management:
  • Recruit, hire, train, schedule, and evaluate store employees.
  • Foster a positive and productive work environment and provide coaching and performance feedback.
  • Assign daily tasks and responsibilities to ensure smooth operations.
  • Operations and administration:
  • Oversee all day-to-day operations, including opening and closing procedures and cash handling.
  • Manage store budgets and ensure financial records are maintained accurately.
  • Ensure compliance with all company policies, safety regulations, and health and safety standards.
  • Handle administrative duties and prepare regular performance reports.
  • Sales and customer service:
  • Drive sales performance and achieve all sales targets and KPIs.
  • Provide exceptional customer service and resolve customer complaints promptly and effectively.
  • Develop and implement strategies to increase store traffic and sales.
  • Inventory and merchandising:
  • Manage inventory levels, conduct stock takes, and ensure timely replenishment of merchandise.
  • Ensure all visual merchandising and display standards are met according to brand guidelines.
  • Monitor and control inventory loss and shrinkage.

Qualifications and skills

  • Proven experience in retail management or a similar role.
  • Strong leadership, communication, and interpersonal skills.
  • Excellent customer service and problem-solving abilities.
  • Strong organizational and time management skills.
  • Knowledge of sales, inventory control, and visual merchandising principles.
  • Familiarity with financial planning and P&L statements.
  • Ability to analyze sales data and implement effective strategies.

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