Mainframe Systems Engineer

Mainframe Systems Engineer – CICS & MQ

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure – good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally "figuring it out." This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients.

There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn't specific to any one platform, so you'll need a good feel for all of them. And because of this, you'll experience variety and growth at Kyndryl that you won't find anywhere else.

You'll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges – in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That's the kind of impact you can have

This is a project-based role where you'll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you'll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won't be an issue.

Your future at Kyndryl
There are lots of opportunities to gain certification and qualifications on the job, and you'll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you're open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience

• 6 to 9 Years of Mainframe MQ/CICS System Programmer

• Proven expertise in CICS architecture and functionality, including region setup, resource definition, performance tuning, and system optimization.

• Plan, coordinate, install, and test CICS Transaction Server upgrades, migrations, and patches, along with related ISV products.

• Install and support third-party tools such as Compuware Abend-AID, ASG TMON/CICS, Omegamon, BMC Mainview, Xpediter/CICS, CA ACF2/CICS, CA Intertest, and CA SymDump.

• Provide primary on-call support for CICS and associated ISV products, ensuring timely issue resolution and system reliability.

• Perform problem determination, root cause analysis, and implement corrective actions for CICS-related incidents.

• Participate in Disaster Recovery planning and testing to ensure continuity of CICS operations.

• Support IBM MQ administration including basic configuration, queue and channel setup, and routine monitoring.

• Assist with MQ troubleshooting, performance checks, and integration support for application teams.

• Contribute to MQ documentation and ensure alignment with security and operational standards.

• Good experience in installing, configuring, and maintaining an IBM MQ running on z/OS and its associated components using SMP/E

• Have Good Exposure in MQ MFT ( For MQ File Transfers).

• Working experience on Cluster queue Managers, Queue sharing groups, MQ utilities and Traces

• Knowledge about MQ channel encryption and MQ security

• Experience in guiding and supporting Application developers to develop messaging flows

• Good experience with CICSplex and CICS Explorer to manage CICS systems Solid understanding of resource definitions and its dependencies.

• Experience with Omegamon and Fault Analyzer along with basic dump analysis skills on IPCS.

• Experience in cloning and sunsetting CICS regions.

• Basic understanding of CICS security with RACF.

• Proficient in CICS Transaction Server and related ISV products.

• Hands-on experience with IBM MQ administration, including queue management, channel configuration, troubleshooting, and performance tuning.

• Basic to intermediate knowledge of z/OS, Unix System Services, SMP/E, REXX, Java, VSAM, and third-party products.

• Skilled in CICS regions setup and maintenance, resource definition online (RDO), and CICSplex System Manager (CPSM).

• Experience with monitoring and performance tools such as OMEGAMON, RMF, and Mainview.

• Familiar with security and RACF integration for CICS and MQ environments.

• Exposure to automation and scripting for operational efficiency using REXX and Shell scripting.

• Knowledge of disaster recovery planning, backup strategies, and high availability configurations for CICS and MQ.

• Understanding of zOS functions such as: APF, Link list, LPA, VSAM

• Good to have knowledge on MQ explorer, Omegamon Monitoring tool for MQ&CICS,ICC,SYSVIEW for MQ&CICS – IBM Products

Preferred Skills and Experience

• Bachelor's degree in computer science or a related field.

• MQ upgrade from one version to another version in z/os

• Administration of various MQ objects in Mainframe MQ

• Capable of Upgrading/Installing and Migrating CICS Transaction servers.

Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred

If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.