Supply Chain Coordinator

3 days ago

Navi Mumbai, Maharashtra, India Celcius Logistics Solutions Pvt Ltd Full time ₹ 1,92,000 - ₹ 2,40,000 per year

Job description

Delivery Operations Management
:

  • Manage daily last-mile delivery operations, ensuring adherence to timelines and SLAs.
  • Oversee routing, scheduling, and allocation of delivery resources for maximum efficiency.
  • Collaborate with 3PL partners, in-house teams, and drivers to ensure smooth delivery processes.

Performance Monitoring & Analysis
:

  • Track key performance indicators (KPIs) such as on-time delivery rate, customer satisfaction, and order accuracy.
  • Identify bottlenecks and implement solutions to improve delivery efficiency.
  • Use data analytics to optimize routes, delivery methods, and resource utilization.

Vendor & Fleet Management
:

  • Manage relationships with third-party logistics (3PL) providers and negotiate contracts as needed.
  • Ensure proper maintenance, availability, and tracking of delivery vehicles and assets.

Customer Experience
:

  • Address delivery issues, complaints, and escalations promptly.
  • Develop strategies to improve customer satisfaction through enhanced delivery processes.

Technology Integration
:

  • Leverage delivery management software and GPS tracking tools to streamline operations.
  • Collaborate with IT teams to implement and upgrade systems as necessary.

Compliance & Safety
:

  • Ensure compliance with all relevant regulations and safety standards.
  • Train and supervise drivers and logistics staff on safety protocols and operational procedures.

Cost Optimization
:

  • Monitor and manage delivery budgets, reducing costs while maintaining service quality.
  • Identify opportunities for process automation and operational improvements to reduce delivery expenses.

Qualifications & Skills:

Bachelor's Qualified

Language - English, Hindi and local language.

Monday - Friday

Industry

Transportation, Logistics, Supply Chain and Storage

Employment Type

Full-time

Experience - 0-2 years (Freshers can also apply)

  • CTC - 16k - 20k

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