QA Manager

Zoca is a fast-growing local business marketing platform helping salons, spas, and wellness businesses attract, convert, and retain more clients through AI-powered tools. Backed by real-time data and automation, we simplify growth for beauty professionals.

We're looking for a QA Manager who is highly detail-oriented, analytical, and passionate about building a world-class quality function. This role requires strong expertise across Manual Testing, Automation Testing, API & Database Testing, AI-based testing tools, Browser Automation, and Cross-Browser Testing, along with proven experience in leading and scaling QA teams.

You will drive the end-to-end quality strategy for Zoca's web and mobile products, mentor a team of QA engineers, and partner with product, engineering, and operations teams to ensure flawless releases. This is a high-ownership leadership opportunity with significant impact on product reliability, velocity, and user experience.

• Lead, mentor, and scale a high-performing team of QA engineers (manual + automation)

• Define QA team goals, KPIs, and performance standards

• Allocate resources, prioritize workloads, and ensure on-time delivery of all QA activities

• Establish a strong culture of ownership, accountability, and continuous improvement
  
  

• Define and implement a scalable QA strategy for web, mobile, and backend systems

• Oversee creation and execution of test plans, test cases, and automation suites

• Ensure full test coverage across functional, regression, smoke, and performance scenarios

• Build and mature test automation frameworks using Playwright and/or Selenium

• Integrate automation into CI/CD pipelines to support faster, reliable releases

• Drive end-to-end release readiness and provide QA sign-offs
  
  

• Leverage AI/LLM-based tools for automated test case generation, script optimization, and defect prediction

• Implement intelligent test selection and prioritization using AI tools

• Evaluate emerging AI QA tools and integrate them into the QA workflow
  
  

• Ensure high-quality testing across platforms including cross-browser & cross-device

• Oversee API automation (Postman, RestAssured, Bruno) and database testing using SQL

• Review and optimize automation scripts for performance and stability

• Maintain detailed QA documentation including coverage reports, execution logs, and defect reports

• Collaborate closely with developers and product managers to ensure clarity of requirements
  
  

• 5–8 years of QA experience with at least 2+ years in a QA leadership or managerial role

• Strong expertise in Playwright, Javascript/Python, Selenium, and automation frameworks

• Hands-on experience with both manual and automation testing

• Exposure to AI/LLM-based QA tools and automation systems

• Strong understanding of SDLC, STLC, Agile methodologies, and modern QA practices

• Experience setting up and integrating automation in CI/CD pipelines (GitHub CI or similar)

• Solid understanding of API testing, cross-browser testing, and mobile web testing

• Proficient with bug tracking/project management tools (Jira, Linear, or similar)

• Strong people management, stakeholder handling, and communication skills

• Ability to thrive in a fast-paced, high-growth startup environment
  
  

• Lead the QA function in a rapidly scaling startup

• High-impact role shaping automation, AI-driven testing, and QA strategy

• Work closely with product, engineering, and operations to drive quality across the company

• Fast learning curve, accelerated career growth, and ownership from Day 1

• A culture that values agility, autonomy, and customer obsession