Great Opportunity for Interns
1 day ago
Guest Relations Intern – Hospitality Organization
We are looking for a dynamic and enthusiastic
Guest Relations Intern
to join our team. This role offers hands-on experience in ensuring our guests have a seamless and memorable experience from check-in to check-out. It's perfect for someone passionate about customer service and eager to learn the hospitality industry.
Key Responsibilities:
- Welcome guests upon arrival and create a positive first impression.
- Assist with guest inquiries, complaints, and feedback promptly and professionally.
- Maintain up-to-date knowledge of our facilities, services, and promotions.
- Coordinate with housekeeping, maintenance, and other teams to fulfill guest requests.
- Monitor guest satisfaction through feedback forms or surveys and suggest improvements.
- Support the team in planning and organizing guest activities or events.
- Perform administrative tasks such as updating guest records, reservations, and logs.
Qualifications:
- Enrolled in or recently completed a degree/diploma in Hospitality, Tourism, or a related field.
- Strong interpersonal and communication skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Customer-focused attitude with a friendly demeanor.
- Previous experience in customer service or hospitality is a plus but not required.
What We Offer:
- Hands-on experience in a guest-facing role within the hospitality industry.
- Mentorship and training opportunities.
- Certificate of completion and a potential recommendation letter.
- A dynamic and supportive work environment.
Interested applicants
can connect via: or drop an email @
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