Quality manager for retail interior

QUALITY MANAGER FOR SHEET METAL & RETAIL INTERIOR COMPANY.

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Objectives of this role

• Leading and managing the QA team in the development, implementation, and execution of quality assurance processes and strategies.
• Developing and enforcing quality standards and procedures, ensuring all team members follow them.
• Monitoring and analysing key quality metrics to track product performance and identify areas for improvement.
• Working closely with product development, engineering, and operations teams to ensure that quality standards are integrated into the product lifecycle.
• Overseeing the planning and execution of audits, inspections, and tests to evaluate product quality.
• Developing and maintaining quality documentation, including test plans, reports, and defect tracking records.
• Establishing and maintaining a strong communication channel with other departments to ensure quality expectations are met throughout the production process.
• Conducting root cause analysis of quality issues and implementing corrective actions to prevent recurrence.
• Providing leadership, training, and development opportunities to QA staff to enhance team skills and performance.

Your tasks

• Oversee and coordinate the daily operations of the QA department, ensuring all activities align with business goals and customer requirements.
• Lead the development and execution of quality assurance plans for products, including both manual and automated testing strategies.
• Perform risk assessments and ensure quality risks are mitigated throughout the product life cycle.
• Monitor testing progress, defect trends, and product performance, providing status updates to senior management.
• Ensure compliance with regulatory standards, industry best practices, and company policies regarding quality assurance processes.
• Collaborate with engineering, product management, and customer support teams to gather feedback and improve product quality.
• Conduct periodic team performance reviews, offer constructive feedback, and implement continuous improvement initiatives.
• Ensure all product releases meet defined quality criteria before they are launched to customers.
• Assist in the identification and implementation of new tools and technologies to enhance the quality assurance processes.
• Manage and mentor the QA team, fostering a collaborative and results-driven environment.
• Stay updated on industry trends, new quality management methodologies, and regulatory changes that affect product quality.

Required skills and qualifications

• A Bachelor's degree in Engineering, Computer Science, Quality Management, or a related field.
• Demonstrable experience as a QA Manager, QA Lead, or similar role, with 5+ years in quality assurance (QA) and at least 2 years in a management position.
• Proven experience managing QA teams, including training, performance management, and team development.
• In-depth knowledge of quality assurance methodologies, tools, and frameworks.
• Background in developing and managing automated test suites using tools (Selenium, TestNG, QTP, or similar) and scripting languages.
• Experience with software testing, defect tracking, and quality management systems (JIRA, TestRail, Quality Centre).
• Experience with performance testing, load testing, and security testing.
• In-depth knowledge of Agile, Scrum, and Waterfall methodologies and the ability to implement QA processes in an Agile environment.
• Excellent leadership skills with the ability to motivate and inspire a team to achieve quality objectives.
• Strong analytical and problem-solving abilities with attention to detail.
• Excellent communication skills, both written and verbal, with the ability to present complex information to various stakeholders.
• Strong organisational and project management skills with the ability to manage multiple priorities simultaneously.

Preferred skills and qualifications

• Master's degree in Quality Management or a related field.
• Relevant certification in Quality Management (Six Sigma, ISO 9001, ISTQB).
• Experience with cloud-based QA tools and testing in a cloud environment (AWS, Azure).
• Knowledge of security testing and quality assurance compliances in India.
• Experience with performance testing and monitoring tools (JMeter, LoadRunner).
• Familiarity with database testing and data management tools (SQL, Oracle, MongoDB).
• Strong knowledge of software development lifecycle (SDLC) and quality control processes.
• Familiarity with tools such as Jenkins or Git for continuous integration/continuous testing.
• Experience with mobile app testing (iOS/Android).
• Experience in using statistical analysis and quality control tools.

Job Types: Full-time, Permanent

Pay: ₹25, ₹55,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid sick time

Work Location: In person