Operations Team Manager

Join UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usAs a Tech Process Team Lead, you will serve as a strategic leader and resource for the email production...

Join UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usAs a Tech Process Team Lead, you will serve as a strategic leader and resource for the email production...

Role: Test Centre Manager (Education Technology)Location: GurugramKey Responsibilities:Operational ManagementEnsure the test centre opens and closes on time.Organise daily test schedules and allocate resources appropriately.Maintain a clean, safe, and professional testing environment.Ensure all equipment (computers, cameras, biometric systems) is...

Provide day-to-day leadership and direction to a team of Operations professionals in the Service & Operations line of Business, dedicated to provide timely and accurate resolution of Service requests submitted by Advisors/clients, as per defined Service Levels and operating proceduresServe as point-person and operational expert and collaborate with Business...

Responsibilities:* Manage operations team* Ensure customer satisfaction* Collaborate with stakeholders* Oversee GDS processes* Drive operational excellence

About the Role:As a Supervisor in a fast-paced BPO environment, you will be responsible for leading, motivating, and managing a team of associates to deliver exceptional customer support and meet business objectives. You will ensure service excellence through performance management, quality monitoring, process improvements, and stakeholder collaboration.Key...

Role & ResponsibilitiesManages and oversees the activities of a team of OSRs, ensuring that each individual performs at par with the standards set by the company and the client.Monitors the performance of each team member against specified account / program metric, and provides the necessary support and assistance in order for metrics to be improved on,...

Basic Function:  This is a business and client-facing role that ensures a seamless Cyber Service Management, by driving business growth and creating value for business and Client through robust Information Security practices. We also oversee relationship management with business and Client Information Security teams Essential Functions Cyber Team Operations...

This role is primarily responsible for effective management of Front & Mid office Travel operations for GBT.The job would entail :Team management for the smooth function of the processes.Contact center management experience Ensure strong governance around Research / Documentation of mid office activities.Customer Interaction and Relationship...

Work Experience Requirements- 1. Through understanding of forex and derivative market. 2. Deep knowledge of exposure management, hedging instruments and strategies. 3. Understand interest rate scenarios in various geographies. 4. Able to analyze the fast-changing economic scenarios. 5. Banking regulatory framework in major economies of world 6. SOX and...