Partner Enablement Practitioner

2 days ago

Bengaluru, Karnataka, India griddable Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Description

  • About the TEAM: The India Enablement team drives business success by managing key enablement programs and delivering impactful learning experiences. We empower our Sales, Solutions & Leaders with skills, process, product knowledge, and industry insights through hands-on training and world-class content. Through global initiatives, peer learning, and partnerships, we drive learning excellence.

About The Role
This dynamic, action-oriented team is looking for an organized, hands-on
Partner Enablement Practitioner
(PEP) with a passion for training, to enable & support our Salesforce partners on reseller & implementation processes and best practices. This role will also play a critical role in empowering partners with the knowledge, tools, and processes to deliver successful customer implementations, ensuring seamless project execution and timely handovers.

Main Responsibilities

  • Reseller Enablement on Prospecting Best Practices, Product positioning, Negotiation, Selling Conversations, Mutual Success Plans, Salesforce advantage, Salesforce elevator pitch
  • Collaborate with Alliances and Channels teams to operationalise & execute the Enablement programs for partners.
  • Adapt existing global training content to address regional nuances, including tool intricacies, and market dynamics.
  • Orchestrate and lead workshops that leverage implementation frameworks and best practices.
  • Manage enablement logistics, including scheduling, attendance tracking, and reporting.
  • Leverage Subject matter expert communities to enhance the skills and knowledge of the Partner ogranisations.
  • Design and deliver in-person and virtual training sessions focused on Salesforce implementation best practices, project management, and process adherence.
  • Facilitate workshops and simulations to help partners master seamless project execution, including customer handovers and go-live readiness.
  • Enable partners to effectively manage project timelines, milestones, and deliverables, ensuring quality and consistency across implementations.
  • Tailor global training content to address the unique needs of India-based implementation partners.
  • Build strong relationships, network & collaborate across internal teams, including Alliances & Channels, Customer Success, and Product Marketing, to ensure a seamless partner enablement experience.
  • Track and analyze partner enablement impact metrics across pre defined parameters.
  • Use insights to refine enablement programs and drive continuous improvement in partner outcomes.
  • Provide targeted training on leveraging AI-driven insights for better project execution and customer success.
  • Ensure consistent communication and alignment with partners through effective use of tools and processes.

Target Skills/Experience

  • A minimum of 8-10 years experience with Product implementation and/or experience in a related Partner Enablement Role.
  • Experience in designing, delivering & facilitating virtual and in-person enablement sessions preferably with Partner Enablement.
  • In-depth understanding of Salesforce products, implementation methodologies, and partner ecosystem will be an added advantage.
  • Strong knowledge of project management principles including Agile and Waterfall methodologies is recommended.
  • Ability to simplify complex concepts and adapt content to different partner roles and skill levels.
  • Knowledge of AI-driven tools and their application in process optimization and partner success.

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