Partner Enablement Practitioner
6 days ago
Description
- About the TEAM: The India Enablement team drives business success by managing key enablement programs and delivering impactful learning experiences. We empower our Sales, Solutions & Leaders with skills, process, product knowledge, and industry insights through hands-on training and world-class content. Through global initiatives, peer learning, and partnerships, we drive learning excellence.
About The Role
This dynamic, action-oriented team is looking for an organized, hands-on
Partner Enablement Practitioner
(PEP) with a passion for training, to enable & support our Salesforce partners on reseller & implementation processes and best practices. This role will also play a critical role in empowering partners with the knowledge, tools, and processes to deliver successful customer implementations, ensuring seamless project execution and timely handovers.
Main Responsibilities
- Reseller Enablement on Prospecting Best Practices, Product positioning, Negotiation, Selling Conversations, Mutual Success Plans, Salesforce advantage, Salesforce elevator pitch
- Collaborate with Alliances and Channels teams to operationalise & execute the Enablement programs for partners.
- Adapt existing global training content to address regional nuances, including tool intricacies, and market dynamics.
- Orchestrate and lead workshops that leverage implementation frameworks and best practices.
- Manage enablement logistics, including scheduling, attendance tracking, and reporting.
- Leverage Subject matter expert communities to enhance the skills and knowledge of the Partner ogranisations.
- Design and deliver in-person and virtual training sessions focused on Salesforce implementation best practices, project management, and process adherence.
- Facilitate workshops and simulations to help partners master seamless project execution, including customer handovers and go-live readiness.
- Enable partners to effectively manage project timelines, milestones, and deliverables, ensuring quality and consistency across implementations.
- Tailor global training content to address the unique needs of India-based implementation partners.
- Build strong relationships, network & collaborate across internal teams, including Alliances & Channels, Customer Success, and Product Marketing, to ensure a seamless partner enablement experience.
- Track and analyze partner enablement impact metrics across pre defined parameters.
- Use insights to refine enablement programs and drive continuous improvement in partner outcomes.
- Provide targeted training on leveraging AI-driven insights for better project execution and customer success.
- Ensure consistent communication and alignment with partners through effective use of tools and processes.
Target Skills/Experience
- A minimum of 8-10 years experience with Product implementation and/or experience in a related Partner Enablement Role.
- Experience in designing, delivering & facilitating virtual and in-person enablement sessions preferably with Partner Enablement.
- In-depth understanding of Salesforce products, implementation methodologies, and partner ecosystem will be an added advantage.
- Strong knowledge of project management principles including Agile and Waterfall methodologies is recommended.
- Ability to simplify complex concepts and adapt content to different partner roles and skill levels.
- Knowledge of AI-driven tools and their application in process optimization and partner success.
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