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Jewellery Assistant Store Manager

2 weeks ago

Amrāvati, Maharashtra, India Waman Hari Pethe Jewellers Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Job Title: Jewellery Assistant Store Manager

Location: Amravati

Role Summary:

We are seeking an experienced and dynamic Assistant Store Manager to oversee our Amravati store operations. The ideal candidate will be responsible for driving sales, ensuring top-notch customer service, maintaining operational standards, and leading the store team to achieve targets and deliver an exceptional shopping experience.

Key Responsibilities:

  • Assisting Branch Manager.

  • Lead daily store operations and ensure seamless functioning of all departments

  • Manage and motivate a team of sales executives, cashiers, and support staff
  • Deliver outstanding customer service and handle client queries, feedback, and escalations
  • Ensure high levels of customer satisfaction through a personalized shopping experience
  • Monitor inventory, stock levels, shrinkage, and implement retail loss prevention strategies
  • Maintain visual merchandising and uphold brand standards across the store
  • Drive sales by analyzing performance data and implementing action plans to achieve targets
  • Train and develop team members for product knowledge, soft skills, and selling techniques
  • Ensure compliance with company policies, safety procedures, and operational checklists
  • Liaise with Head Office teams for marketing, HR, accounts, and stock replenishment
  • Prepare and present reports related to sales performance, manpower, and customer feedback

Required Qualifications and Skills:

  • Proven experience (minimum 5 years preferred)
  • Strong background in customer service and retail operations
  • Excellent communication and interpersonal skills
  • Hands-on knowledge of retail loss prevention practices
  • Strong leadership, decision-making, and team management capabilities
  • Ability to handle high-pressure retail environment with professionalism
  • Detail-oriented with strong organizational and multitasking skills
  • Bachelor's degree in Business Administration, Retail Management, or a related field
  • Jewellery retail experience is highly desirable

What We Offer:

  • Opportunity to work with a century-old prestigious brand
  • Competitive salary and incentive structure
  • Supportive work environment and professional growth opportunities