Learning and Development Coordinator

2 weeks ago

Gurgaon, Haryana, India 24Karat We Buy Gold Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Company Description

24Karat is the most trusted and recommended buyer of gold in New Delhi & NCR, specializing in providing instant cash for gold, silver, and diamond jewelry. We value transparency and ensure that customers receive the exact value of their belongings through instant cash, cheque, NEFT, RTGS, and other payment options. With a long-standing presence in the market, we understand the unique needs of our customers and offer the best information about their valuables with a dedicated team of professionals.

Role Description

This is a full-time on-site role for a Learning and Development Coordinator, located in Gurugram. The Learning and Development Coordinator will be responsible for identifying training needs, developing training programs, managing learning initiatives, and evaluating the effectiveness of training programs. Additional responsibilities include conducting training sessions, facilitating instructional design, and supporting employee development initiatives to ensure continuous learning and growth within the organization.

Qualifications

  • Conduct in-person and virtual training sessions for employees, partners, and new joiners.
  • Record training videos, product demonstrations, and operational procedure videos as per company guidelines.
  • Ensure training content is engaging, up-to-date, and aligned with business objectives.
  • Travel to branch locations and client sites for delivering on-site training programs.
  • Assess training needs and provide feedback to improve learning effectiveness.
  • Coordinate with different departments for training material, schedules, and participant engagement.
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  • Maintain training records, attendance, and feedback reports.
  • Assist in developing training modules, manuals, and video content.

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