Marketplace Director

Job Title: Marketplace Director/ Manager

Position:- Multiple

Location:
Siliguri/Kolkata

About the Role:

We are seeking an experienced and strategic Marketplace Director
to lead and manage our online marketplace business across
Amazon, eBay, Walmart, and other global platforms
. The ideal candidate will have full ownership of marketplace strategy, operations, performance, and team leadership — ensuring consistent growth in sales, profitability, and brand presence.

Key Responsibilities:

Strategic Ownership & Leadership

• Take full ownership of all marketplace operations (Amazon, eBay, Walmart, etc.) across multiple regions.
• Develop and implement strategies to achieve revenue, margin, and growth objectives.
• Lead, train, hiring , and mentor a team, catalog specialists, and analysts.
• Establish KPIs, performance tracking systems, and reporting processes.

Account Management & Operations

• Oversee all seller accounts — ensuring smooth operations, compliance, and performance metrics.
• Manage listings, pricing strategies, promotions, and catalog health.
• Ensure all product content, SEO, and branding are optimized for visibility and conversion.
• Handle escalations with marketplace support teams and resolve issues effectively.

Sales & Marketing

• Create and manage advertising strategies (Amazon PPC, eBay Promoted Listings, etc.) to drive sales and ROI.
• Collaborate with the marketing team for seasonal campaigns, deals, and launches.
• Analyze competitor activity and marketplace trends to maintain competitive advantage.

Inventory & Logistics Coordination

• Work with the supply chain and operations teams to ensure sufficient stock availability across all marketplaces.
• Manage FBA/Fulfillment operations, shipment plans, and return processes.
• Coordinate with warehouse teams for product readiness and on-time dispatch.

Reporting & Analysis

• Deliver regular performance reports to management with insights and recommendations.
• Monitor profitability, advertising costs, and operational efficiency.
• Use data-driven analysis to improve decision-making and optimize growth strategies.

Requirements:

• Minimum
  3+ years of marketplace experience
  (Amazon, eBay, Walmart, etc.), including leadership experience.
• Strong understanding of FBA/WFS, dropshipping, and direct fulfillment models.
• Hands-on experience with tools like Helium10, JungleScout, Seller Central, etc.
• Proven ability to lead teams, manage budgets, and deliver measurable results.
• Excellent communication, analytical, and problem-solving skills.

Preferred Qualifications:

• Experience managing multi-country marketplace accounts (e.g., AU, US, UK).
• Strong knowledge of digital marketing and pricing strategy for Marketplace.
• Experience in brand management or private label products.

What We Offer:

• Leadership position with high growth potential.
• Competitive base salary + performance-based incentives.
• Opportunity to work with a fast-scaling e-commerce brand expanding globally.