Cloud Platform Support Engineer

1 day ago

India Xebia Full time US$ 90,000 - US$ 1,20,000 per year

About the RoleAs a Cloud Platform Support Engineer at Xebia, you will join our dynamic Engineering team to support our clients' data and compute infrastructure on GCP. This role is perfect for a technical expert who combines Google Cloud knowledge with hands-on troubleshooting experience, thriving in environments where adaptability and technical excellence are essential. Responsibilities:Troubleshoot and resolve complex issues related to clients' Data Platform components, including BigQuery, Workflows, Batch, Dataproc, Dataflow, Cloud Run, and GCS.Support compute infrastructure needs for client users, including containerization, environment setup, and dependency management.

Diagnose and resolve issues. Configure and optimize batch processing environments tailored to specific client workload demands. Automate environment setup and management through Infrastructure as Code (IaC).

Assist client users with integration issues between platforms and enterprise tools like Microsoft Identity Manager and Colibra. Collaborate with cross-functional teams to ensure successful issue resolution for our clients. Requirements:Basics:3+ years of support experience with GCP with emphasis on troubleshooting.

Strong understanding of Google services, including BigQuery, Workflows, Batch, Dataproc, Dataflow, Cloud Run, GCS, monitoring, logging, VPC concepts, and networking.Proficiency in interpreting code written in Python, R, and Java. Experience with containerization technologies (Docker). Hands-on experience with automation tools like Git, GitHub Actions, and PySpark.

Familiarity with GCP Console and command-line tools. Strong analytical and problem-solving abilities. Excellent communication skills and ability to respond effectively to client users' queries.

Experience taking ownership of complex technical issues from identification to resolution. Self-motivated learner with the ability to quickly adapt to new technologies.Recommended:Associate Cloud Engineer Certification. Professional Data Engineer Certification.

Experience with 3rd party tools commonly used in data platforms like Colibra. Understanding of Microsoft Identity Manager (MIM) for permission-related troubleshooting. Experience with automation of environment setup through Infrastructure as Code (IaC).

Ability to work in a fast-paced consulting environment and under pressure. Strong collaboration skills and ability to work with minimal supervision at client sites.

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